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Client Support Associate Jobs in California (NOW HIRING)

CityNet

Client Support Associate (Overnight)

Anaheim, CA · On-site

$22.68/hr

Client Support Associate will drive between Scattered Site Bridge Housing sites to monitor the status of the hotels and guests and perform daily data entry regarding any maintenance needs or guest ...

POS360

Client Support Representative I

Thousand Oaks, CA · On-site

$22/hr

About The Role As a Client Support Representative, I (CSR1), you will be the first point of contact ... Associate's degree in Computer Science, Marketing, Communications, or related field. * Prior ...

Valley Wide L.L.C.

Client Support Trainee

Visalia, CA · On-site

$2.0K - $3.0K/mo

Engage in lead generation activities to expand our client base and increase brand awareness. * Supply clients with promotional services available, including complimentary disinfecting services, which ...

One Workplace

Client Support Specialist

Santa Clara, CA · On-site

$64K - $68K/yr

A Client Experience Specialist I gains basic knowledge to complete pre-order tasks while learning ... Education/Experience Associate Arts degree (A.A.) or equivalent from a two-year college or ...

One Workplace

Client Support Specialist

Santa Clara, CA · On-site

$64K - $68K/yr

A Client Experience Specialist I gains basic knowledge to complete pre-order tasks while learning ... Education/Experience Associate Arts degree (A.A.) or equivalent from a two-year college or ...

One Workplace

Client Support Specialist

Santa Clara, CA · On-site

$64K - $68K/yr

A Client Experience Specialist I gains basic knowledge to complete pre-order tasks while learning ... Education/Experience Associate Arts degree (A.A.) or equivalent from a two-year college or ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in California

Client Support Associate information

See California salary details

$11

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$27

How much do client support associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client support associate in California is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.79 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

Is a CSA job stressful?

A Client Support Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. However, stress levels vary depending on the work environment, workload, and individual skills in communication and time management.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What job makes $10,000 a month without a degree?

A Client Support Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on performance, networking, and skills rather than formal education.
What cities in California are hiring for Client Support Associate jobs? Cities in California with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in California as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,089 per year, or $19.8 per hour.
Client Support Associate (Overnight)

Client Support Associate (Overnight)

CityNet

Anaheim, CA • On-site

$22.68/hr

Full-time

Posted 23 days ago

Job description

Description
Overview: Client Support Associate will drive between Scattered Site Bridge Housing sites to monitor the status of the hotels and guests and perform daily data entry regarding any maintenance needs or guest situations. They will provide program support and assist with security at low-threshold Scattered Site Bridge Housing units. They will assist the Supervisor in maintaining a positive, professional, and safe environment in the site, protecting against external and internal disruptions. Our Client Support Associates use problem-solving, empathy, and verbal de-escalation skills to maintain a safe and secure environment for guests. They will provide general support and customer service for bridge housing guests including coordinating check-in, conducting property checks, providing conflict resolution, communicating policies and procedures to internal and external constituents, and coordinating meetings. City Net's programs follow Housing First and Harm Reduction service models.
Main Work Location: Will report daily to a main worksite and then be dispatched to various Scattered Site housing sites in the area.
Work Schedule: Overnight Shift: Tuesday-Saturday, 12am-8:30am.
Requirements
  • Effectively communicate to facility guests when services are scheduled, and assist Case Managers, Security, and Leadership in communicating necessary announcements to clients as needed.
  • Replenish and organize supplies, light cleaning.
  • Upbeat passion for ending homelessness
  • Desire to make a difference in the lives of our most vulnerable neighbors during this time of uncertainty and beyond
  • Flexible and dynamic
  • High level of empathy and understanding for people experiencing homelessness and presenting with multiple and urgent case management needs, substance use, health, and/or mental health concerns
  • High levels of responsibility, dependability, and positive attitude

Requirements
  • Excellent professional boundaries
  • Respectful and effective verbal and written communication skills
  • Strong interpersonal, planning, and organization skills
  • Ability to perform crisis intervention and conflict de-escalation as needed
  • Understanding of the importance of quality and timely data collection and reporting
  • Ability to work well with people from diverse backgrounds with varying degrees of experience
  • Understanding of marginalized communities in general and the conditions which contribute to their marginalization, understanding of homelessness in particular
  • Basic computer proficiency including word processing and database management
  • Ability to pass background checks successfully upon hire and throughout employment
  • Will be required to drive a company vehicle. For insurance purposes, drivers must be at least 21 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report

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