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Client Success Associate Jobs in Rhode Island (NOW HIRING)

... success. * We E ncourage creativity, innovation and smart risk-taking. * We are C ommitted to building relationships with our customers and associates by knowing, serving, and delighting them. * We A ...

Forensic Senior Associates work directly with Managers, Senior Managers, Principles and Partners to ... and client service excellence. The cornerstone of our success can truly be accredited to the ...

... and client relationships, identify solutions, and achieve success. Bonus points for these ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Balance work and ...

Sales Associate

Lincoln, RI · On-site

$12.75 - $17.25/hr

Develop and present customized proposals and solutions that align with the client's specific ... achieve success. Granite has been recognized by the Boston Business Journal as one of the ...

Sales Associate

Lincoln, RI · On-site

$12.75 - $17.25/hr

Develop and present customized proposals and solutions that align with the client's specific ... achieve success. Granite has been recognized by the Boston Business Journal as one of the ...

... the current client base. * Provide clients with pertinent information on leasing availability ... company's success. CBRE provides reasonable accommodations in job application procedures for ...

We serve a diverse client base across industries and sectors, helping organizations and individuals ... We believe our team members are our greatest asset, and we invest in their growth and success ...

Forensic Associate

Providence, RI · Hybrid

$70K - $90K/yr

Forensic Associates work directly with Managers, Senior Managers, Principles and Partners to ... and client service excellence. The cornerstone of our success can truly be accredited to the ...

Showing results 41-60

Client Success Associate information

See Rhode Island salary details

$18.1K

$51.9K

$91.1K

How much do client success associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client success associate in Rhode Island is $51,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,100.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Rhode Island?

The most popular types of Client Success jobs in Rhode Island are:

What cities in Rhode Island are hiring for Client Success Associate jobs?

Cities in Rhode Island with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Rhode Island as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $51,895 per year, or $24.9 per hour.

Associate Principal, Indirect Treatment Comparison (ITC), Evidence Synthesis

IQVIA

Providence, RI • Remote

$125K - $350K/yr

Full-time

Re-posted 9 days ago


IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

63rd of 226 rated it services


Job description

Location: Remote, must be based in US

OVERVIEW

Associate Principals are methodologic experts with substantial experience in providing consulting services to Pharmaceutical clients. Associate Principals are project leaders who are responsible for implementing rigorous evidence synthesis research, overseeing the work of junior staff, and proactively managing the project timeline. They are detail oriented, act on anticipated project needs, and problem solve. Associate Principals contribute to the operational and fiscal health of the overall practice and training/success of junior staff.

REQUIRED KNOWLEDGE

Excellent knowledge of systematic literature review (SLR) methods and indirect treatment comparison (ITC). Significant experience leading and conducting ITC projects, including network meta-analysis, matching adjusted meta-analysis, etc. Expert understanding of global SLR guidelines and best practices, and substantial experience in implementing them.

RESPONSIBILITIES

  • Lead implementation of evidence synthesis projects to support HTA and/or regulatory submissions from pre-award to final delivery, as well as hands on development of deliverables
  • Lead project teams to ensure the execution of rigorous and high quality deliverables according to timelines
  • Expert ability to synthesize data qualitatively and quantitatively, and guide junior staff
  • Project management-manage projects, oversee the operational, financial, and administrative requirements of projects
  • Business development-independently qualify leads, develop proposals, attend bid defenses, and manage the contracting process
  • Support more senior staff on specific business initiatives as required
  • Work effectively across time zones as part of a global team

QUALIFICATIONS, EXPERIENCE, TECHNICAL AND PERSONAL SKILLS

Experience

Preferred:

  • PhD in epidemiology or biostatistics (other health sciences okay)
  • 5+ years of experience implementing evidence synthesis research in a pharma consulting environment

Minimum required:

  • Master's in epidemiology or biostatistics (other health sciences okay)
  • 7+ years of experience implementing evidence synthesis research in a pharma consulting environment

Client management

  • Must have 5+ years of experience as the client point of contact on projects

Technical skills and knowledge

  • Significant and demonstrated experience independently leading projects that included Bayesian NMAs and/or other ITCs
  • Substantial experience independently leading projects that included meta-analysis, NMA, or other Bayesian statistical analysis
  • Solid understanding of SLR concepts, guidelines, and required rigor
  • Strong ability to quality check own and others work so that drafts are delivered with only minimal minor typographical errors
  • Exceptional attention to detail
  • Competency in using PowerPoint, Excel, and Word

Essential personal skills and behaviors

  • Fluency in English (spoken and written); strong business/scientific written English
  • A commitment to working collaboratively and effectively with others in and across the team to accomplish goals
  • A commitment to timely internal and client communication; with clients, IQVIA project managers and team members, IQVIA colleagues and others
  • A pragmatic and logical problem solving approach to projects
  • Strong attention to detail on all project deliverables even under time pressure.
  • A good understanding of project management with proven time management and personal organizational skills

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $125,800.00 - $350,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US