Client Solution Manager Jobs in Norfolk, VA (NOW HIRING)

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Client Solutions Partner, Oncology - Southeast North
Labcorp is seeking a field-based Client Solutions Partner, Oncology to join our Oncology team supporting the Southeast North Territory.
Work Schedule: 1st shift with ability to travel for national account coverage up to 50% in designated territory to include New Orleans, LA, MS, GA, or TN.
Responsibilities:
The Client Solutions Partner, Oncology is responsible for managing, retaining, and growing a defined portfolio of existing key accounts, with a primary focus on maximizing utilization of the combined Labcorp Oncology and Invitae Hereditary Cancer (HerCan) testing portfolio.
This role is accountable for driving retention, increasing share of wallet, and expanding adoption of integrated oncology and genetic testing solutions within existing customers. The Client Solutions Partner, Oncology serves as the primary commercial owner of assigned accounts, ensuring consistent performance, strong customer satisfaction, and sustained revenue growth.

• Own and manage a portfolio of existing key accounts with full accountability for retention and growth

• Prioritize account stability by proactively identifying risks and addressing gaps in performance

• Maintain and expand existing revenue streams through disciplined account management

• Drive deliberate upsell of the combined Labcorp Oncology and Invitae HerCan portfolio within current accounts

• Expand adoption of hereditary cancer testing across appropriate patient populations and providers

• Increase utilization of oncology diagnostics by identifying unmet clinical and operational needs

• Grow share of volume by deepening penetration across service lines, departments, and care pathways

• Develop and execute account plans focused on maximizing testing volume across oncology and hereditary cancer

• Analyze ordering patterns, provider behavior, and utilization trends to identify targeted expansion opportunities

• Focus on high-impact actions that drive measurable growth within the existing customer base

• Serve as the primary point of contact for key stakeholders including Health Systems, oncologists, surgeons, genetic counselors, and practice administrators

• Build strong, trust-based relationships across clinical and operational teams

• Lead regular business reviews focused on performance, utilization trends, and opportunities to optimize care delivery

• Lead implementation and expansion of oncology and hereditary cancer solutions within existing accounts

• Ensure successful integration into clinical workflows to support sustained utilization

• Partner cross-functionally to resolve issues and continuously improve account performance

• Drive increased and appropriate utilization of testing aligned to clinical guidelines and patient populations

• Position the combined oncology and HerCan portfolio as a comprehensive solution for patient care

• Reinforce value through provider education, data insights, and workflow alignment

• Partner closely with Specialty Development Executives (SDEs) to support expansion opportunities within existing systems

• Reinforce and sustain growth initiated by SDE activity through ongoing account ownership and utilization efforts

• Coordinate engagement across roles to ensure clarity and consistency in account strategy

• Collaborate with the National Accounts team to align with enterprise-level strategies and support system-wide initiatives

• Execute locally to drive pull-through of broader health system priorities

Minimum Qualifications

• High School Diploma or GED equivalent

• 3 years or more of experience in healthcare account management, client success, or inside sales
• 3 years or more of experience in oncology, genetics, diagnostics, or laboratory services

Preferred Qualifications

• Bachelor's degree

Additional Job Standards

• 21 years of age or older and possess a clean driving record with valid Driver's License
• Proven ability to retain and grow existing accounts

• Strong communication, presentation, and stakeholder engagement skills

• Familiarity with hereditary cancer testing and oncology care workflows

• Demonstrated success driving upsell and utilization within complex health systems

• Strong analytical capability to translate data into actionable insights

• Strategic account management with a focus on retention and expansion

• Deep understanding of oncology and hereditary cancer testing portfolios

• Ability to influence provider behavior and drive adoption

• Strong cross-functional collaboration

• Data-driven decision making

• Executive presentation skills, presence and business acumen

Why Labcorp Oncology?
At Labcorp Oncology, we are building a unified team with a shared purpose: advancing cancer care through innovation, collaboration, and an unwavering commitment to patients. We believe our greatest impact comes from combining the strengths of our people, science, and portfolio to help clinicians make better decisions and improve outcomes across the cancer care continuum.
As a Client Solutions Partner, Oncology you will play a critical leadership role in shaping culture, developing talent, strengthening customer partnerships, and driving meaningful business results. You will join a team that values accountability, ownership, collaboration, resilience, and a relentless focus on execution.
This is an opportunity to help lead the evolution of one of the industry's most comprehensive oncology organizations while working alongside talented colleagues united by a common mission: delivering innovative solutions that expand access, improve care, and create a better future for the patients and communities we serve.
Together, we are building One Labcorp Oncology: a high-performing team committed to growth, customer success, operational excellence, and advancing cancer care through every interaction.
Application Window Closes: 8/29/26
Pay Range: $70,000- $105,000 annual (USD)
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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