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Client Services Rep Jobs in Portland, OR (NOW HIRING)

Epiq

eDiscovery Client Services Manager

Beaverton, OR · Remote

$130K - $145K/yr

Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects * Serves as the internal and external point of contact for projects and ...

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Client Services Rep information

See Portland, OR salary details

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How much do client services rep jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client services rep in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What does a client services representative do?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What skills do client services reps need?

Client services representatives need strong communication and interpersonal skills to effectively interact with clients, as well as problem-solving abilities to address customer issues. They should be organized, attentive to detail, and proficient in using customer relationship management (CRM) software. Additionally, patience, adaptability, and a good understanding of the company's products or services are important for success in this role.
Client Services Rep jobs near you
Infographic showing various Client Services Rep job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,394 per year, or $19.9 per hour.

Client Service Representative

Portland, OR

DoveLewis Veterinary Emergency and Specialty Hospital
51 - 200 employees
Learn more about DoveLewis Veterinary Emergency and Specialty Hospitalexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

DoveLewis Veterinary Emergency and Specialty Hospital is hiring for full-time Client Service Representatives to join our Client Experience Team.

Are you a quick thinker with strong customer service skills? A multi-tasking, problem-solver interested in bringing your skills into the veterinary field? Our Client Service Representatives help support pet owners, animals, and medical teams in Oregon's top veterinary hospital.

About the Role

As a member of the Client Experience Team, you are the primary point of contact for clients and their pets in a high-volume emergency veterinary hospital environment. Due to the pace and complexity of the role, candidates must have prior experience in high-volume, client-facing environments.

This position requires the ability to simultaneously manage in-person client interactions, multi-line phone systems, and administrative responsibilities while maintaining accuracy and composure. You will regularly support clients in urgent and emotionally charged situations and must be able to prioritize effectively while coordinating with medical staff and external partners.

Success in this role depends on strong organizational skills, sound judgment, and the ability to operate efficiently under pressure.

Compensation
$20-$22/hour for Client Service Representatives
Overnight and weekend differential pay available for applicable shifts

Schedule
CSR team members work a 3/4 rotation (three 10 hour shifts week one, and 4 ten hour shifts week two).

We are currently hiring for Swing and Day shifts.

As a 24/7/365 emergency hospital, this role requires availability for weekends and holidays.

What We're Looking For

  • Minimum 1 year of high-volume, in-person customer service experience required
  • Demonstrated ability to manage competing priorities simultaneously in a fast-paced environment
  • Experience handling high-stress interactions with professionalism and empathy
  • Strong attention to detail and ability to work quickly without sacrificing accuracy
  • Proven ability to remain composed and effective under pressure
  • Experience with appointment scheduling (medical or veterinary scheduling strongly preferred)
  • Veterinary customer service or medical field experience preferred
  • Proficiency with computers and ability to learn new systems quickly
  • Ability to type at least 45 WPM while actively engaging with clients
  • Comfortable operating multi-line phone systems while assisting in-person clients
  • Accurate cash handling skills
  • Ability to work independently and as part of a team
  • High School Diploma or equivalent required (relevant experience may substitute)

What Matters Most

  • You can consistently manage multiple workflows without dropping details
  • You make sound decisions quickly in a fast-moving environment
  • You bring proven experience that translates directly to this level of pace and responsibility

Any suitable combination of experience or education may substitute for the above.

What you can look forward to at DoveLewis:

  • Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.
  • Equitable Health Benefits including
    • Medical
    • Dental
    • Vision
    • $0 mental health copays
    • preventative care
    • LGBTQIA-friendly providers
    • options for families
  • Life Insurance
  • Flexible Spending Account (medical and dependent care)
  • Paid vacation and sick time
  • Holiday pay
  • Bereavement leave, including time off when a pet family member passes away
  • 403(b) retirement account with free financial advising available
  • Student debt repayment assistance for all employees
  • As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.


How to apply:

To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered.

DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.

Employment Type: FULL_TIME

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