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Client Services Rep Jobs in Texas (NOW HIRING)

SwimLabs

Client Services Representative

Sugar Land, TX · On-site

$12.50 - $15/hr

Maintains client accounts by recording accurate and up-to-date information, take client payment ... Exceptional customer service focus: deliver quality experience, can handle pressure of customer ...

UTMB Health

Client Services Rep, Lab Services

Galveston, TX · On-site

$15 - $20.50/hr

Client Services Rep, Lab Services Galveston, Texas, United States Clinical Laboratory UTMB Health Requisition # 2604531 JOB SUMMARY: The Client Services Representative provides the administrative and ...

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How much do client services rep jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client services rep in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What does a client services representative do?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What skills do client services reps need?

Client services representatives need strong communication and interpersonal skills to effectively interact with clients, as well as problem-solving abilities to address customer issues. They should be organized, attentive to detail, and proficient in using customer relationship management (CRM) software. Additionally, patience, adaptability, and a good understanding of the company's products or services are important for success in this role.

What cities in Texas are hiring for Client Services Rep jobs?

Cities in Texas with the most Client Services Rep job openings:

Client Services Rep jobs near you
Infographic showing various Client Services Rep job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Client Services Representative

Brownsville, TX • On-site

Southwest Key Programs
Police Protection • 1 - 10 employees
Learn more about Southwest Key Programsexternal

$13.75 - $18.75/hr

Other

Posted 28 days ago

Job description

POSITION Summary:
Client Services Specialist is responsible for performing professional level work assisting childcare providers and individuals seeking or receiving childcare assistance, while working within federal, state, and local regulations and policies. To evaluate and maintain eligibility of clients to receive services under the Child Care Delivery System (CCDS).
Essential POSITION Functions:
  • Determinate the eligibility of customers for requested services according to established guidelines.
  • Enter data in The Workforce Information System of Texas and maintain accurate records.
  • Educate parents/caregivers on the use of the Child Care Automated System (CCAA).
  • Conduct intake of parents with childcare application and eligibility documents; enters data into the Childcare automated system.
  • Provide outreach to parents who are on the childcare waitlist seeking services and information on types of available childcare services.
  • Authorize childcare services to providers selected by parents/caregivers.
  • Coordinate services with Family Protective Services- Child Protective Services (FPS-CPS) for families authorized by Texas Department of Family and Protective Services (DFPS) for childcare.
  • Refer at risk customers needing assistance with job search to Workforce center staff at onset of unemployment.
  • Coordinate childcare services with Workforce center staff for customers authorized or referred by TANF, CHOICES, SNAP, WIA staff.
  • Process parent "transfers" to another eligibility provider as needed.
  • Take action on childcare cases based on provider, parent or CHOICES and SNAP Program request to discontinue services.
  • Maintain records and comply with Personal Identification Security policies.
  • Able to react to change productively and handle other essential tasks as assigned.
EDUCATION/EXPERIENCE:
  • High School Diploma (or equivalent); Associate degree preferred or the equivalent of 60 college credit hours.
  • Two years of full-time employment in childcare or workforce programs, customer service or training.
  • Knowledge of the childcare program, and office procedures.
  • Ability to lead and motivate others in a manner conducive to high productivity and morale
  • Proficient in Microsoft Office with ability to perform basic word processing and data entry, excel.
  • Must have excellent verbal and written communication skills, demonstrated customer service skills.
  • Familiarity with the communities being served.
  • Knowledge and understanding of local needs and resources.
Preferred:
  • Bilingual (English/Spanish).
WORK ENVIRONMENT: (client facing, general office and if needed specific position to be written)
  • Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas.
  • While performing the responsibilities of this job, the employee must be able to access all components of workstation and other office equipment.
  • Frequent typing, writing, bending and twisting.
  • Must be able to lift up to 10 pounds.

Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.

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