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Client Services Rep Jobs in Indiana (NOW HIRING)

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

A Client Services Representative focuses on client service and communication. He or she is the first person met in the Clinic, and is key in creating first and last impressions. The Client Services ...

Radial Inc.

Client Services Representative

Avon, IN · On-site

$52K - $89K/yr

Client Services Representative Job Number: JO-2609-11374 Location (City, State): Avon, IN Employee Group: Regular Shift: Day Travel: 5% Site Name: Indianapolis 2 Fulfillment Center Is Remote Eligible:

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

A Client Services Representative focuses on client service and communication. He or she is the first person met in the Clinic, and is key in creating first and last impressions. The Client Services ...

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.25/hr

Deliver excellent customer service to current policyholders, members, prospects, and staff ... Become proficient in using the Everence client database system (CRM) to effectively manage ongoing ...

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.50/hr

Deliver excellent customer service to current policyholders, members, prospects, and staff ... Become proficient in using the Everence client database system (CRM) to effectively manage ongoing ...

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Client Services Rep information

See Indiana salary details

$9

$17

$25

How much do client services rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client services rep in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does a client services representative do?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What skills do client services reps need?

Client services representatives need strong communication and interpersonal skills to effectively interact with clients, as well as problem-solving abilities to address customer issues. They should be organized, attentive to detail, and proficient in using customer relationship management (CRM) software. Additionally, patience, adaptability, and a good understanding of the company's products or services are important for success in this role.

What cities in Indiana are hiring for Client Services Rep jobs?

Cities in Indiana with the most Client Services Rep job openings:

Client Services Rep jobs near you
Infographic showing various Client Services Rep job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Client Services Representative

Evansville, IN • On-site

Nashville Veterinary Specialists + Animal Emergency
51 - 200 employees
Learn more about Nashville Veterinary Specialists + Animal Emergencyexternal

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Veterinary Client Services Representative

Village East Animal Hospital is looking for dedicated CSRs that want a healthy work/life balance and want to help grow with our team to serve our clients, patients, and community!

We are a small animal practice looking for a full time Veterinary Client Services Representative. We are looking for a dependable individual to join our team. This role will be responsible for greeting patients, answering telephones, scheduling appointments, and other receptionist duties as needed. The hours are scheduled Monday thru Friday 7:30a to 5:30p.

Eligible for periodic bonuses (as applicable)

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Short-term Disability (Basic coverage provided free)

Long-term Disability

Paid Vacation Time

Paid Sick Time

Paid Holidays

Paid Floating Holidays (2)

Professional development assistance

Uniform allowance

Vision insurance

Schedule: Monday through Friday & NO weekends / NO on-call

POSITION SUMMARY: A Client Services Representative focuses on client service and communication. He or she is the first person met in the Clinic, and is key in creating first and last impressions. The Client Services Representative must have exceptional client service and communication skills and the ability to multi-task, handle payments and financial issues. He or she must also possess a friendly attitude and the confidence to deal with stressful situations. Client Services Representative, supports veterinarians and hospital team in daily patient and client care. They communicate with clients in person, by phone, email and other online platforms.

JOB RESPONSIBILITIES: Greet clients and pets by name. Answer phones promptly and professionally using a multi-phone line system. Route phone calls to appropriate staff/office including taking messages if necessary. Answer clients' general questions about surgeries, veterinary services and products (flea/tick/heartworm preventatives, vaccines, pre-anesthetic testing, pain management and other medications, shampoos, home dental products and other retail items). Provide knowledgeable advice about wellness prevention and diseases. Provide phone shoppers with a description of services and prices. Receive and send faxes. Ensure the reception area has current reading materials and is clean and odor free. This includes cleaning up after pets' accidents in the lobby and sidewalk, if needed. Update client information (phone number, address, etc.) in both the chart and computer at client check in. Retrieve and file patient medical records. Schedule appointments according to hospital guidelines. Make appointment confirmation calls. Aid technicians in filling refill requests and review instructions with clients. Communicate doctors' recommendations when checking out clients. Discuss financial policy with clients. Enter accurate charges into the computer. Explain invoices to show value for care provided. Collect payment at time of provided services, including making change for cash payments, processing credit cards and care credit. Verify patients vaccines status for appointments.

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