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Client Services Processor Jobs in Utah (NOW HIRING)

Rho

Client Service Associate

Salt Lake City, UT · On-site

$58K - $70K/yr

Process adherence: Follow established protocols and procedures for client service delivery. Qualifications * 2+ years of experience in customer service; financial services or startup experience ...

Venbrook

Client Service Representative

Woodland Hills, UT · Hybrid

$33.65/hr

Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits REPORTS TO ... Processes ID card requests and replacements, confirms provider network participation, responds to ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... our processes, you'll play an important role in shaping how our clients see us - as trusted ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... our processes, you'll play an important role in shaping how our clients see us - as trusted ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... our processes, you'll play an important role in shaping how our clients see us - as trusted ...

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Retirement / Estate / Inheritor Services (Max $24/hr W2)

South Jordan, UT

Lenmar Consulting Inc.
501 - 1,000 employees
Learn more about Lenmar Consulting Inc.external

Full-time

Posted 7 days ago

Job description

Company Description

Finance

Job Description

College degree preferred / 3-4 years financial services industry experience preferred including client service interactions, and knowledge of estates, trusts, and retirement plans, account opening and asset distribution processes.

Estate & Inheritor Services is a specialized team within *** designed to assist with the processing of client accounts during the Inheritance process. The Estate & Inheritor Services Specialist will be responsible for managing the transition of assets for individual clients by serving as a Subject Matter Expert for *** Wealth Management Clients, Financial Advisors, Client Service Associates and/or Branch Management to facilitate inheritance and legacy transfers. Additionally, the Associate will work closely with branches and other internal departments, provide support through various internal applications, and process paperwork in a virtual branch environment.

DUTIES and RESPONSIBILITIES:
• Providing dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills
• Proactively communicating with clients by phone and or email to provide a high level of service, transparency, and empathy to clients and beneficiaries.
• Process & follow up client service requests to ensure completion in a timely manner
• Set appropriate expectations with clients and beneficiaries for requests, in line with internal Service Level Agreements, and ensure consistent follow-up
• Provide world class customer service to both internal and external clients in all interactions
• Research and resolve problems with both internal and external clients accurately and in a timely manner
• Leverage *** systems and ensure all case interactions are appropriately entered and documented
• Actively manage, monitor, and document daily case load by utilizing various technology resources
• Apply Firm verification policies for all clients to avoid identity theft and fraudulent activity
• Keep current on SEC/Client, Compliance and Firm guidelines and apply to processing and all interactions to ensure risk mitigation
• Other ad hoc duties as assigned Additional requirements may include: Series 7 and 66 required (or 63 & 65)

Additional Information

All your information will be kept confidential according to EEO guidelines.