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Client Services Clerk Jobs (NOW HIRING)

Grand Mental Health

Outreach Services Clerk

Tulsa, OK · On-site

$21/hr

... Clerk provides administrative support to the Street Outreach Team. This role manages the ... primarily client-facing but may include interactions with individuals to direct to services on a ...

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How much do client services clerk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client services clerk in the United States is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.

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A Client Services Clerk position is typically considered an entry-level role that requires basic customer service skills, attention to detail, and familiarity with office software. Many employers offer on-the-job training, making it accessible to candidates with minimal prior experience.

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A client services clerk assists customers by answering questions, processing transactions, and managing account information. They often use computer systems and customer service skills to ensure client satisfaction and support daily office operations.

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Infographic showing various Client Services Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.

Outreach Services Clerk

Tulsa, OK • On-site

Grand Mental Health
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Grand Mental Healthexternal

$21/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Assist street outreach teams in documenting engagement and contacts with individuals in the field.

  • Manage the purchasing, ordering, tracking, and documentation of grant-funded resources.

  • Create reports of outreach data for presentations to external stakeholders and internal leadership.

Grand Mental Health rating

5.2

Company rating: 5.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

Job description

Description
Position Summary:
Under the immediate direction of the Transitional Care Operation Manager, the Outreach Services Clerk provides administrative support to the Street Outreach Team. This role manages the documentation of engagements that the street outreach team members conduct in the field, including assisting in billing and recording the use of grant-based funds to aid people experiencing homelessness. This role requires a high level of detail and organizational skills. This role is expected to contribute to a positive team culture with a high degree of professionalism and a person-centered, trauma informed regard for people experiencing mental health and substance use issues.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Use of Microsoft Office Suite, including Excel, Microsoft Word, PowerPoint, etc.
• Ability to communicate effectively, both verbally and through written communication.
• Organizational skills to manage the recording and allocation of resources to support street outreach initiatives.
• Ability to maintain confidentiality in a healthcare environment.
• Ability to prepare clear, concise, and accurate reporting for internal and external stakeholders and community partners.
JOB DUTIES AND RESPONSIBILITIES:
• Assisting street outreach teams in documenting engagement and contacts with individuals in the field.
• Purchasing, ordering, tracking, and documentation of grant-funded resources.
• Maintaining a well-organized workspace to support outreach team job duties, including but not limited to: creating harm reduction packages, packing food items for distribution, creating supply packs for basic needs and living support.
• Maintaining and recording documentation for harm reduction and testing supplies, including ordering needs, distribution to individuals and community partners.
• Collect data and create reports of outreach data for presentations to external stakeholders and internal leadership.
• Inspection of and reporting of maintenance needs for outreach vehicles.
• Contacting local businesses and social services to identify and source supplies and consumables for outreach support.
• Schedule and organize meetings and events for the Outreach team.
• Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
• Meet or exceed "satisfactory" expectations at any scheduled job performance evaluation.
• Regular and predictable attendance is essential and expected for this position.
EDUCATION, QUALIFICATIONS, AND EXPERIENCE:
• High School Diploma or equivalent, required
• Experience documenting in an electronic health record, preferred
• Experience in purchasing and resource allocation, preferred
• Certified Peer Recovery Support Specialist (CPRSS) Certification, preferred
WORK ENVIRONMENT:
• This role will require occasional travel within the metropolitan area.
• This role will primarily be office-based, working in a large, open space.
• This role will not be primarily client-facing but may include interactions with individuals to direct to services on a large campus.

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