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Client Services Associate Jobs in Woonsocket, RI

Converys

Client Service Associate

Boston, MA · On-site

$45K - $65K/yr

The Client Service Associate is key to providing excellent customer service and meeting our policyholders' and agents' needs. The Client Service Associate is responsible for responding to ...

Opensity Solutions

Office Services Associate

Boston, MA · On-site

$17.50 - $21.75/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... This role will uphold clients' values and will work closely with the Client Service Manager to ...

Opensity Solutions

Office Services Associate

Boston, MA · On-site

$17.50 - $21.75/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... This role will uphold clients' values and will work closely with the Client Service Manager to ...

K2services

Office Services Associate

Boston, MA

$17.50 - $21.75/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... This role will uphold clients' values and will work closely with the Client Service Manager to ...

NVA

Client Services Representative

Boston, MA · On-site

$17.50 - $23.75/hr

A Full-time Client Service Representative who desires to be apart of a positive working environment ... Instagram: @backbayveterinaryclinic National Veterinary Associates is a leading global pet care ...

Pathstone

Client Service Associate

Boston, MA

$70K - $85K/yr

We are seeking a dynamic Client Service Associate to support our client service operations. This role requires 1 - 4 years of experience in client relationship management, customer success, or ...

Morgan Stanley

Client Service Associate

Westborough, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

Client Service Associate

Westborough, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Pathstone

Client Service Associate

Boston, MA · On-site

$70K - $85K/yr

We are seeking a dynamic Client Service Associate to support our client service operations. This role requires 1 - 4 years of experience in client relationship management, customer success, or ...

K2services

Office Services Associate

Boston, MA

$24.16/hr

This Office Associate will support a financial investment company in the Back Bay. Currently ... With a client-first mentality, the Office Services professional will understand that every piece of ...

Opensity Solutions

Office Services Associate

Boston, MA · On-site

$24.16/hr

This Office Associate will support a financial investment company in the Back Bay. Currently ... With a client-first mentality, the Office Services professional will understand that every piece of ...

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Client Services Associate information

See Woonsocket, RI salary details

$9

$21

$39

How much do client services associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client services associate in Woonsocket, RI is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.94 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What cities near Woonsocket, RI are hiring for Client Services Associate jobs? Cities near Woonsocket, RI with the most Client Services Associate job openings:
Client Services Associate jobs near you
Client Services Account Manager

Client Services Account Manager

STERIS Corporation

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

54th of 884 rated healthcare providers

Job description

Position Summary

As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met. You will serve as the primary partner with our Customers to ensure ourSPM softwareis meeting their needs and enhancing the operation of their sterile processing departments while focusing on Customer-focused initiatives. You will be expected to drive success and lead the team as they provide excellent support to our Customers, meet high expectations, and develop a strong partnership with our Customers.


This role will be based out of Boston, MA with 50% - 70% travel.

What you will do as a Client Services Account Manager
  • Lead current Customers in identifying additional solutions to help increase their utilization of SPM (interfaces, modules, mobile hand scanners) and provide excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met.
  • Work with Customers on recommendations for strategic adjustments to maximize Customer satisfaction and growth opportunities for SPM business.
  • Lead initiatives and implementation for annual software upgrades, new feature adoptions, and new products and services.
  • Identify and establish site visits to coordinate and execute assigned implementations of modules, services, and interface for Customers. Identify opportunities for additional reoccurring revenue through products and services based on Customer's needs and requirements.
  • Manage assigned Customer renewals of their technical support and upgrade service agreement.
  • Provide training and Customer support to help Customers increase their utilization of SPM and satisfaction with the products.
  • Lead the remediation and mitigation of Customer issues and for at-risk Customers throughout the region.
  • Maintain a thorough understanding of software capabilities and use this understanding to provide solutions for Customers.
  • Partner with sales, implementation, and other commercial teams to drive on-site visits for business analysis, system configuration, and continued education to drive upgrade proposals to the Customer.
  • Collaborate with internal STERIS teams to drive overall Customer satisfaction.
The Experience, Skills and Abilities Needed

Required:

  • Bachelor's degree
  • 5 years of project management experience implementing software and/or hardware within Customers in an enterprise IT organization
  • In lieu of Bachelor's degree, Associate's degree with 9 years of related experience OR High School diploma with 13 years of related experience
  • Ability to complete the Certified Central Service Vendor Partner (CCSVP) certification within the first year of employment
  • Must be able to be compliant with hospital/customer credentialing requirements

Preferred:

  • General knowledge of software, servers, IP addresses, networking concepts (DHCP, Static IP, etc.)
  • Experience in sterile processing departments
What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.


Here is just a brief overview of what we offer:

  • Base Salary + Incentive Compensation Program
  • Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
  • Cell Phone Stipend
  • Robust Training Program
  • Paid Time Off + 9 Corporate Holidays Per Year
  • Excellent Healthcare, Dental, and Vision Benefits
  • Healthcare and Dependent Flexible Spending Accounts
  • Long/Short Term Disability Coverage
  • 401(k) with a Company Match
  • Parental Leave
  • Tuition Reimbursement Program
  • Additional Add-On Benefits/Discounts

#LI-BS1

Pay range for this opportunity is $93,000 - $100,000. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Employment Type: FULL_TIME

What STERIS employees say

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Hours and flexibility

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