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Client Services Associate Jobs in Waterloo, IA (NOW HIRING)

Compass Group

ROUTE DRIVER - VENDING (FULL TIME)

Cedar Falls, IA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide client and customer satisfaction in every aspect of job performance. * Informs regular ... Providing excellent customer service to established customers * Building relationships Associates ...

Canteen

ROUTE DRIVER - VENDING (FULL TIME)

Cedar Falls, IA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide client and customer satisfaction in every aspect of job performance. * Informs regular ... Providing excellent customer service to established customers * Building relationships Associates ...

Compass Group

ROUTE DRIVER - VENDING

Cedar Falls, IA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide client and customer satisfaction in every aspect of job performance. * Informs regular ... Providing excellent customer service to established customers * Building relationships Associates ...

Compass Group

ROUTE DRIVER - VENDING (FULL TIME)

Cedar Falls, IA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide client and customer satisfaction in every aspect of job performance. * Informs regular ... Providing excellent customer service to established customers * Building relationships Associates ...

KOHLS

Part-Time Beauty Advisor - Sephora

Cedar Falls, IA · On-site

$13.70/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

Sun Tan City

Retail Sales Associate Part Time

Waterloo, IA · On-site

$11 - $15/hr

  • Retirement

We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who ...

Sun Tan City

Retail Sales Associate Part Time

Cedar Falls, IA · On-site

$11 - $15/hr

  • Retirement

We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Waterloo, IA

Client Services Associate information

See Waterloo, IA salary details

$9

$22

$40

How much do client services associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client services associate in Waterloo, IA is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Waterloo, IA?

The most popular types of Client Services jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Client Services Associate jobs?

Cities near Waterloo, IA with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,948 per year, or $22.1 per hour.

Fabrication Operations Associate

Container Control Systems

Waterloo, IA • On-site

$26 - $32/hr

Full-time

Re-posted 5 days ago

Job description

Material Control Systems is growing and looking to add to our fabrication team!
This new role will be working under the fabrication umbrella. This is an on-site role where the expectations are to be in the office for work performed as well as spending some time on the fabrication floor.
During our time of growth, we have noticed a need to focus on the building of what is coming. This includes the need to have support for some of the day to day tasks while helping outline, develop and administer some existing and new scope of work for better service to our client.
Summary/objective
The Fabrication Operations Associate is responsible for project-based knowledge and reporting as it relates to the department. This position is accountable for all details involving quotes, repairs, work tickets, and inventory.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Responsible for execution of quotes.
  • Ability to audit repair and work tickets.
  • Ability to step into any role in the process and troubleshoot on the floor as needed, while looking for ways to improve day to day operations.
  • Accountable for timely responses and communication to align teams for efficient work.
  • Ability to maintain open, two-way, communications with all contacts; company officers, subordinates, corporate, and customers.
  • Acts as the on-sight safety liaison, including execution of some trainings, audits, inspections and personnel. This requires enforcement, implementation and knowledge of all safety guidelines and measures.
  • Able to monitor and evaluate many processes while ensuring all tasks are completed.

Competencies
  • Knowledge of all safety protocols and ability to read, write and communicate in various forms to reach the receiving audience.
  • Workable knowledge of all reports, software and tools, including CAD capabilities.
  • Knowledge of administrative and clerical procedures and office technology.
  • Able to always lead by example; actively looking for ways to help others.
  • Strong character including but not limited to; problem solving, integrity, sound decision making, reasonable, levelheaded, respect for self and others, and desire for growth.

Supervisory responsibilities
This position will act as a backfill related to supervisory needs and will have the same authority of supervisor, but will not have the direct responsibility of employees.
Work environment
The work environment will vary between; warehouse setting that is fast paced, sometimes loud and includes some extreme temperature fluctuations, and office setting.
Physical demands
  • Ability to communicate through audible and written communications.
  • Ability to stand, sit, bend, kneel and climb frequently.
  • Ability to lift up-to 50 pounds on a regular basis.
  • Ability to read, write, speak and hear in English.

Travel required
Most often all work is completed on the location site. From time to time, travel may be requested or required to accommodate business needs. Adequate time will be allotted for planning and communication.
Required education and experience
  • Forklift certified and provable experience
  • Valid insurable driver's license
  • Proficiency with Microsoft office

Preferred education and experience
  • Experience in similar workplace environment and role, or proven training for this position
  • Workable understanding of drawings and ability to train if needed on CAD.

Affirmative Action/EEO statement
ConTrol is an equal opportunity employer. We aim to celebrate differences and look for ways to create inclusive environments for all employees. Reasonable accommodations will be made as it relates to all protected status'.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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