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Client Services Associate Jobs in Tempe, AZ (NOW HIRING)

Client Service Associate

Scottsdale, AZ · On-site

$14.75 - $20.25/hr

Client Service Associate/Analyst The Client Service Associate/Analyst provides essential non-advice ... services. This entry-level position offers the opportunity to develop core knowledge of financial ...

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Client Services Associate information

See Tempe, AZ salary details

$9

$21

$39

How much do client services associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client services associate in Tempe, AZ is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
What are the most commonly searched types of Client Services jobs in Tempe, AZ? The most popular types of Client Services jobs in Tempe, AZ are:
What are popular job titles related to Client Services Associate jobs in Tempe, AZ? For Client Services Associate jobs in Tempe, AZ, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Tempe, AZ look for? The top searched job categories for Client Services Associate jobs in Tempe, AZ are:
What cities near Tempe, AZ are hiring for Client Services Associate jobs? Cities near Tempe, AZ with the most Client Services Associate job openings:
Infographic showing various Client Services Associate job openings in Tempe, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,304 per year, or $21.8 per hour.

Senior Client Services Associate

Broadridge Financial Solutions , Inc.

Phoenix, AZ • On-site

$75K - $90K/yr

Other

Re-posted 16 days ago


Broadridge rating

6.7

Company rating: 6.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

137th of 150 rated financial services


Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is Growing! We are seeking a Sr Client Services Representative who will be responsible for managing a book of business for both TPA and Non-TPA clients to ensure key deliverables are met, driving both business growth and client retention.
Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be coming into the Phoenix or Denver office 2 days a week and given the flexibility to work remotely the rest of the time.
Responsibilities:

  • Function as primary point of contact for all facets of relationships, including but not limited to, retention initiatives, problem resolution, communications, and product enhancements
  • Proactively engage clients to identify and anticipate emerging needs beyond immediate requests
  • Derive, understand, and document the client's business needs including identifying client specifications, conducting research, and recommending solutions
  • Develop tailored solutions that align with both client goals and organizational objectives
  • Understanding of client's agreements to help facilitate questions around invoicing/billing, pricing, and general agreement questions
  • Partner with Client Development to look for cross-selling and growth opportunities
  • Seek and provide client feedback in the development of new products or product improvements
  • Ensure clients are aware of API and ongoing enhancements; coordinate training/testing with SME and log new requests
  • Keep abreast of industry trends and understand regulatory items
  • Deliver quality products and services by attending internal training and providing training to client
  • Schedule, lead and document regular client meetings as required for all facets of the client relationship from service, products, enhancements, and invoicing
  • Monitor client requests by researching and gathering information and providing continual client updates
  • Establish relationship with internal partners responsible for servicing the accounts
  • Get to know the Client Services team members especially those specific to your clients and partner on service model
  • Schedule virtual one on one with CS partner(s) ongoing to ensure mutual client support and address open items
  • Work with Manager and internal teams to ensure Service Standards
  • Participate in on-going training and development
Qualifications:
  • Bachelor's degree or equivalent experience preferred.
  • 3+ years of financial industry experience needed including two in a relationship management capacity.
  • Retirement industry knowledge and certification preferred.
  • MS-Office experience required.
  • Salesforce experience preferred.
  • Attention to detail
  • Written communication skills
  • Ability to work under tight deadlines

Compensation Range: The salary range for this position is between $75,000 - $90,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is August 1, 2026
#LI-PP1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

What Broadridge employees say

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About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

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