Client Services Associate Jobs in Rogers, AR (NOW HIRING)

Company Description

R26_0018162

Have you ever walked down an aisle in your local grocery store and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. retailers to help them understand their consumers and to optimize their business down every aisle. We are looking to add an Associate Client Manager to our Retail team.

This is a hybrid role and requires being onsite weekly in Bentonville, AR

The Associate Client Manager is responsible for all client activity and the overall success of NielsenIQ at the customer. This includes delivering analytics and initial recommendations for clients based on the NielsenIQ Solutions and Services assigned to them to deliver on. This role has deep knowledge of the customer's business and industry that enable you to identify new opportunities for NielsenIQ to drive value. You'll work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
• Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing.
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
• Lead client presentations with proactive insights and action-oriented recommendations.
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
• Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them
• Understand client structure and organization.
• Ensure on-time delivery of solutions to achieve forecasted revenue on-time.
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.

A Little Bit About You

You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a challenging and matrixed environment while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities.

#LI-Hybrid

• 3+years of industry related experience - CPG, Retail, market research, analytics or consulting.
• Experience with NielsenIQ platforms with a heavy focus in panel/RMS data.
• Skilled at managing complex client relationships independentlyand solving problems effectively.
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• College/University Undergraduate or Master's degree.
• Category Management experience preferred.

This role has a market-competitive salary with an anticipated base compensation of the following range:$69,800 - $85,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including resume screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on:LinkedIn|Instagram|Twitter|Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion