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Client Services Associate Jobs in Pittsburgh, PA

Fnbcorp

Client Services Associate

Pittsburgh, PA

Client Services Associate Business Unit: Multiple Reports to: Varies by Assignment Position Overview: This position is primarily responsible for general client maintenance and service for existing ...

TransPerfect

Client Services Associate

Pittsburgh, PA · On-site

What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all ...

Go Rentals

Client Services Associate

West Mifflin, PA

$20/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a ... Open and close rental contracts; ensuring all required client paperwork is complete and accurate

Stifel

Client Service Associate

Pittsburgh, PA · On-site

$14 - $19.50/hr

What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and ...

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$39

How much do client services associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for client services associate in Pittsburgh, PA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Pittsburgh, PA?

The most popular types of Client Services jobs in Pittsburgh, PA are:

What are popular job titles related to Client Services Associate jobs in Pittsburgh, PA?

For Client Services Associate jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Pittsburgh, PA look for?

The top searched job categories for Client Services Associate jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Client Services Associate jobs?

Cities near Pittsburgh, PA with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,238 per year, or $21.7 per hour.

Client Services Associate

Fnbcorp

Pittsburgh, PA

Full-time

Re-posted 9 days ago

Job description

Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.

Position Title:Client Services Associate

Business Unit:Multiple

Reports to:Varies by Assignment

Position Overview:

This position is primarily responsible for general client maintenance and service for existing high net worth clients as well as the on-boarding process for establishing new relationships.The incumbent provides the highest quality of service to every client, both external and internal, all while ensuring strict adherence to procedures and regulatory compliance.This position is a key role within the Advisory Businesses, either for Private Banking or Wealth Management.

Primary Responsibilities:

Client Relationship Management - Serve as an additional point of contact for high-net-worth clients. Proactively manage client communications, ensuring timely responses and follow-ups. Coordinate with sales team to prepare for client meetings, including compiling reports and documentation.

Performs front office transaction processing, research and maintenance for the regional book of business. Reviews and acts on daily activity and work queues.

Monitor and resolve service issues, often involving coordination with internal departments (e.g., compliance, operations).

Prepares reports as needed for sales team members and upper management and helps to coordinate client events.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Private Banking - Experience with bank consumer, commercial products and operations and government banking regulations
Wealth Management - Experience in trust accounting systems, and knowledge of banking and trust policies and procedures

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Private Banking - NMLS is required

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A


Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

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