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Client Services Associate Jobs in Matthews, NC (NOW HIRING)

GG Media

Client Service Associate

Charlotte, NC · On-site

As a Client Service Associate, you will serve as a key point of contact, helping maintain strong client relationships while supporting daily business operations in a fast-paced, team-oriented ...

TalentBridge

Client Service Associate

Charlotte, NC · On-site

$14.25 - $19.50/hr

Client Service Associate A leading regional wealth management firm is seeking a polished and ... Bachelor's degree required * 2-3 years of experience in wealth management, financial services, or ...

NC SECU

Associate Member Services Officer

Charlotte, NC · On-site

Purpose The Associate Member Services Officer (MSO) is an entry-level position intended to provide team members with foundational knowledge of SECU branch operations. Associate MSOs perform routine ...

LIVunLtd

Guest Services Associate

Huntersville, NC · On-site

$13.75 - $17/hr

As a Guest Services Associate, you'll be one of the first faces our members and guests see-and you ... Register members and potential members for the client facility's membership programs. * Competently ...

LIVunLtd

Guest Services Associate

Huntersville, NC · On-site

$13 - $15/hr

As a Guest Services Associate, you'll be one of the first faces our members and guests see-and you ... Register members and potential members for the client facility's membership programs. * Competently ...

LIVunLtd

Guest Services Associate

Huntersville, NC · On-site

$13 - $15/hr

As a Guest Services Associate, youll be one of the first faces our members and guests seeand youll ... Register members and potential members for the client facilitys membership programs. * Competently ...

RR Donnelley

Office Services Associate

Charlotte, NC · On-site

$21 - $25/hr

Position summary The Office Services Associate is responsible for adding value in providing daily ... Communicate with supervisor or client on job or deadline issues. * *Meet contracted deadlines for ...

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Client Services Associate information

See Matthews, NC salary details

$9

$21

$38

How much do client services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client services associate in Matthews, NC is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.51 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Matthews, NC?

The most popular types of Client Services jobs in Matthews, NC are:

What job categories do people searching Client Services Associate jobs in Matthews, NC look for?

The top searched job categories for Client Services Associate jobs in Matthews, NC are:

What cities near Matthews, NC are hiring for Client Services Associate jobs?

Cities near Matthews, NC with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Matthews, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,791 per year, or $21.1 per hour.

Client Service Associate

Alphabe Insight Inc

Charlotte, NC • On-site

$37K - $41K/yr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Company Description
At GG Media, we believe great teams are built through strong leadership, collaboration, and continuous development. We are committed to creating a positive and results-driven workplace where individuals are empowered to grow professionally while making a meaningful impact. If you're passionate about motivating others and driving team success, we'd love to hear from you.
Job Description
GG Media is seeking a professional and customer-focused Client Service Associate to join our growing team in Charlotte, NC. This role is ideal for someone who enjoys working with people, solving problems, and ensuring every client receives exceptional support. As a Client Service Associate, you will serve as a key point of contact, helping maintain strong client relationships while supporting daily business operations in a fast-paced, team-oriented environment.
Responsibilities
  • Welcome and assist clients with professionalism and courtesy.
  • Build and maintain positive relationships with clients.
  • Respond to client inquiries and provide timely, accurate information.
  • Coordinate with internal departments to ensure efficient service delivery.
  • Maintain accurate client records and documentation.
  • Resolve client concerns with a solution-oriented approach.
  • Support administrative and operational tasks as needed.
  • Contribute to a positive and collaborative team environment.
Qualifications
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Professional attitude with a customer-first mindset.
  • Ability to multitask and prioritize responsibilities effectively.
  • Detail-oriented with strong problem-solving skills.
  • Comfortable working both independently and as part of a team.
  • Eagerness to learn, grow, and develop professionally.
Additional Information
  • Competitive salary ($37,000-$41,000 annually).
  • Career growth and advancement opportunities.
  • Professional training and skill development.
  • Supportive and collaborative work environment.
  • Stable full-time employment.
  • Opportunity to build valuable client service and communication skills.
  • Performance-driven culture that recognizes dedication and achievement.

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