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Client Services Associate Jobs in Lewiston, ME (NOW HIRING)

SPS North America

Client Services Associate - Mailroom

Portland, ME · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services Associate role is an integral part of day-to-day office activity. The primary function of this role is to sort, scan, log and distribute frontend mail and packages to the internal client as ...

Public Consulting Group

Client Service Associate 2

Augusta, ME · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... Responsible for initiative planning and ongoing client relationship management * collaborates with ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Lewiston, ME

Client Services Associate information

See Lewiston, ME salary details

$10

$23

$42

How much do client services associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for client services associate in Lewiston, ME is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.15 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What cities near Lewiston, ME are hiring for Client Services Associate jobs?

Cities near Lewiston, ME with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Lewiston, ME as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,775 per year, or $23.4 per hour.

Client Services Associate - Mailroom

SPS North America

Portland, ME

$16.25 - $19.50/hr

Full-time

Posted 29 days ago

Job description

The Mail Services Associate role is an integral part of day-to-day office activity. The primary function of this role is to sort, scan, log and distribute frontend mail and packages to the internal client as well as process all incoming and outgoing shipments.  This role also encompasses print support, and asset management.

Key Responsibilities:

  • Pick-up frontend mail from local USPS facility.
  • Process all frontend mail; sort, scan and or distribute to the client.
  • Deliver and retrieve mail and or packages based on established schedule throughout the day.
  • Process and log all incoming deliveries via logistics team.
  • Maintain electronic mail repository as well as hardcopy record based on company retention requirements.
  • Prepare outgoing packages for third party shipping.
  • Sort and meter outgoing mail.
  • Manage client paper supplies.
  • Manage department mailboxes for client inquires and print jobs.
  • Maintain metrics and reporting logs for all frontend mail.
  • Manage client logistics assets.
  • Index electronic records into applicable storage repositories.
  • Provide phone support for third party and client inquiries.

Competencies:

  • Results oriented
  • Driven by client satisfaction
  • Strong integrity, solid business ethics
  • Excellent presentation and interpersonal skills
  • Excellent written and oral communication skills
  • Expert in customer service skills, professional attitude and appearance
  • Good organizational skills
  • Ability to maintain confidentiality
  • Attention to detail.

Qualifications:

  • 1 year of office support or mail room experience preferred.
  • Ability to learn skills quickly.
  • Working knowledge of Microsoft Office products pertaining to the specific position including but not limited to Word and Excel.
  • Ability to navigate internal software programs.
  • Reading, writing, and arithmetic skills required.

Physical Demands:

  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
  • Ability to lift or move 40 lbs. or greater frequently.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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