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Client Services Associate Jobs in Federal Way, WA

Pathstone

Associate, Client Advisory

Bellevue, WA · On-site

$65K - $81K/yr

Our services include investment advisory, as well as integrated planning and coordination across ... With more than 20 office locations and over $100 billion in client assets under management ...

TravisMathew

Client Associate Bellevue WA

Bellevue, WA · On-site

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

Pathstone

Associate, Client Advisory

Bellevue, WA · Hybrid

$65K - $81K/yr

Our services include investment advisory, as well as integrated planning and coordination across ... With more than 20 office locations and over $100 billion in client assets under management ...

RR Donnelley

Lead Office Services Associate

Seattle, WA · On-site

$27/hr

Handle client concerns and be able to problem-solve resolutions in accordance with policies and ... to associates. * *Ensure team provides outstanding service to client, while building strong ...

RR Donnelley

Lead Office Services Associate

Seattle, WA · On-site

$27/hr

Handle client concerns and be able to problem-solve resolutions in accordance with policies and ... to associates. * *Ensure team provides outstanding service to client, while building strong ...

K2services

Office Services Associate

Seattle, WA · On-site

$18.25 - $22.75/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... This role will uphold clients' values and will work closely with the Client Service Manager to ...

Raymond James Financial Services

Be Seen First

Client Service Associate

Seattle, WA · On-site

$70K - $90K/yr

Job Summary The Client Service Associate plays a vital role in supporting Financial Advisors and ... Knowledge of investment accounts and financial services operations. Candidates with a strong ...

Opensity Solutions

Office Services Associate

Seattle, WA · On-site

$18.25 - $22.75/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... This role will uphold clients' values and will work closely with the Client Service Manager to ...

RIA Recruiting

Client Service Associate

Seattle, WA · On-site +1

$80K - $100K/yr

We are seeking a Client Service Associate to assist in providing excellent service to our clients ... Run reports and proposals in Orion Requirements: * 3 years of financial services experience * Adept ...

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Showing results 21-40

All JobsClient Services Associate JobsClient Services Associate Jobs in Federal Way, WA

Client Services Associate information

See Federal Way, WA salary details

$11

$25

$45

How much do client services associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client services associate in Federal Way, WA is $25.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $27.93 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Federal Way, WA?

The most popular types of Client Services jobs in Federal Way, WA are:

What are popular job titles related to Client Services Associate jobs in Federal Way, WA?

For Client Services Associate jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Federal Way, WA look for?

The top searched job categories for Client Services Associate jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Client Services Associate jobs?

Cities near Federal Way, WA with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,037 per year, or $25 per hour.

Client Services Coordinator

Vibrant Health Homecare

Tacoma, WA

$26 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

Are you a dedicated CNA who’s ready to take the next big step in your professional journey? If so, please consider joining Vibrant Health Homecare. We are a homecare and supported living agency based in Tacoma. Our mission is to support seniors and individuals with disabilities in achieving their individually defined goals.

CURRENTLY HIRING FOR:

We're looking for a Client Services Coordinator. The Client Services Coordinator is responsible for client intake, service coordination, and quality control assurance. 

QUALIFICATIONS

  • Must have a high school diploma or GED 

  • An associate's or bachelor's degree in human sciences is strongly recommended. 

  • Must be at least 18 years old

  • Must have at least one year of experience as a DSP, CNA, or HCA.

  • Must be proficient in computer use and programs such as Word and Excel.

  • Must be able to follow instructions to complete work as assigned

  • Maintains a current state driver’s license and a dependable insured automobile.

  • Demonstrated self-motivation, self-direction, organizational skills, flexibility, and the ability to coordinate multiple tasks simultaneously

  • Presents a neat appearance and positive work attitude

RESPONSIBILITIES:

Client intake:

  • Answers inquiries from potential clients about our services

  • Follows up on referrals after initial contact, weekly follow-ups for up to 6 weeks

  • Schedules in-home visits and meet with potential clients to go over services that Vibrant offers

  • Perform intake assessments. 

  • Develop client care plans and support plans

  • Discuss with the staffing coordinator about the staffing needs of the client (hours of service and caregiver skill level) for the scheduler to match the client with the appropriate caregiver. What are the skills needed for the caregiver to work with this specific client?

  • On the first day of service, meet the client with the caregiver, introduce them to each other, and go over the support plan

Service Coordination 

  • Acts as the primary contact regarding client services 

  • Answer questions from clients and caregivers about ongoing services. 

  • Review service notes and data daily and follow up on any concerns you find in the notes (MAR, ISP data, Sleep Logs, T-logs, etc.)

  • Discuss with the staffing coordinator the staffing needs of the client for the scheduler to match the client with the appropriate caregiver. What skills and availability are needed for the caregiver to work with each specific client?

  • Assist as needed in the hiring and orientation of new employees. Participating in interviews will help you decide if the caregiver is the right fit for the client.

Quality Assurance 

  • Schedule and perform client supervisory visits

  • Schedule and perform aide supervisory visits. 

  • Participate in ongoing orientation and training of new staff with clients

  • Takes a turn to be on-call for emergencies 

  • Cover shifts if the agency cannot find coverage and the client cannot be left alone

  • Monthly: Review and write a client quality assurance note (ISP goals, sleep logs, MAR, ISP, Activities, etc.).

  • Quarterly: Schedule a care conference meeting between Vibrant, the client, and the guardian to review how the service is going. Address client goals and progress, challenges, medications, activities, current needs, etc. Write a quarterly quality assurance note afterward. You may share it with case managers and guardians.

WHY JOIN THE INDUSTRY?

  • Medical, Dental, and Vision benefits are available

  • PTO & Sick leave

  • Weekly pay

  • Competitive compensation