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Client Services Associate Jobs in Durham, NC (NOW HIRING)

Hartzog Law Group

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Associate Attorney

Raleigh, NC · On-site

$85K - $115K/yr

We are looking for an associate attorney, with one to three years of litigation experience, to join ... Must have commitment to professionalism, teamwork, and providing high quality client services.

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All JobsClient Services Associate JobsClient Services Associate Jobs in Durham, NC

Client Services Associate information

See Durham, NC salary details

$9

$21

$39

How much do client services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client services associate in Durham, NC is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.13 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Durham, NC?

The most popular types of Client Services jobs in Durham, NC are:

What are popular job titles related to Client Services Associate jobs in Durham, NC?

For Client Services Associate jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Durham, NC look for?

The top searched job categories for Client Services Associate jobs in Durham, NC are:

What cities near Durham, NC are hiring for Client Services Associate jobs?

Cities near Durham, NC with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Durham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $45,028 per year, or $21.6 per hour.

Office Services Associate Floater

The Millennium Group

Raleigh, NC • On-site

$16 - $17.50/hr

Full-time

Posted 6 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

318th of 500 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.SummaryReliable and detail‑oriented Mail Services professional with experience handling incoming and outgoing materials, operating mail and package processing equipment, and delivering high‑quality customer service. Skilled in package tracking, digital mail processing, safe material handling, and supporting multiple departments in a fast‑paced environment. Known for accuracy, teamwork, and a strong "can‑do" attitude.Responsibilities:Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).Use package tracking equipment to record the receipt through delivery process of mail.Perform task for digital mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)Deliver, pickup, and transport materials within, between, to, and from various departments.Deliver office supplies and copy paper.Inspect deliveries for suspicious or threatening items, visual and x-ray.Operate company vehicle to transport items.Answer calls and provide customer service.Pickup outbound boxes and packages from internal customer locations.Ability to sort items into categories according to established methods.Prepare items for processing, shipment or transportation.Enter activity data in logs, maintain records.Ensure all safety procedures are followed at all times.Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.Receive and complete print request according to client expectations.Ability to travel and provide support to all assigned work locations.Other duties as assigned by manager.Qualifications:High School diploma or equivalent (GED).Minimum of 2-5 years Mail Services related experience preferred with knowledge of commonly used Office Services procedures.1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).Excellent customer service skills; must possess a "can do" attitude.Excellent communication skills both verbal and written.Valid Driver's License.Ability to effectively work individually or in a team environment.Competency in performing multiple functional tasks.Attention to detail.Ability to handle mail or hand cart, as well as flatbed.Must be able to lift up to 50 pounds.
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