1

Client Service Project Manager Jobs in Chicago, IL

Overview At Gallagher, we're looking for an Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and solutions to our clients. You'll ...

Client Service Assoc

Chicago, IL · On-site

$15 - $20.50/hr

Client service rep * CRM Client Service Assoc duties: * Assist in the coordination of client ... Participate in relevant projects across the department, particularly those which look to mitigate ...

Client Service Manager II

Chicago, IL · Hybrid

$101K - $140K/yr

Description About the Role Liberty Mutual is hiring a Client Services Manager II to own the service experience for a portfolio of customers of all sizes and levels of complexity. Working under ...

Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic ...

Oversee client onboarding and the seamless transition of completed projects into managed services support. * Ensure deliverables meet contractual commitments, quality standards, and client ...

New

Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic ...

Client Service Manager II

Chicago, IL · Hybrid

$101K - $140K/yr

Description About the Role Liberty Mutual is hiring a Client Services Manager II to own the service experience for a portfolio of customers of all sizes and levels of complexity . Working under ...

Client Service & Relationship Ownership: Serve as the primary point of contact for LG Advantage ... Manage multiple concurrent project budgets, track costs, monitor labor and subcontractor expenses ...

Client Service Manager II

Chicago, IL · Hybrid

$83K - $167K/yr

About the Role Liberty Mutual is hiring a Client Services Manager II to own the service experience for a portfolio of customers of all sizes and levels of complexity. Working under limited ...

Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic ...

Client Service & Relationship Ownership: Serve as the primary point of contact for LG Advantage ... Manage multiple concurrent project budgets, track costs, monitor labor and subcontractor expenses ...

Client Service & Relationship Ownership: Serve as the primary point of contact for LG Advantage ... Manage multiple concurrent project budgets, track costs, monitor labor and subcontractor expenses ...

Showing results 21-40

Client Service Project Manager information

See Chicago, IL salary details

$39.7K

$105.9K

$167K

How much do client service project manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client service project manager in Chicago, IL is $105,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $126,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Service Project Manager vs Account Manager?

AspectClient Service Project ManagerAccount Manager
Primary FocusManaging project delivery, timelines, and client satisfaction during specific projectsMaintaining client relationships, upselling, and account growth
Required SkillsProject management, communication, problem-solvingSales, relationship building, negotiation
Work EnvironmentCollaborates with project teams, clients, and internal departmentsEngages with clients regularly to ensure ongoing satisfaction
CertificationsPM certifications (e.g., PMP) often preferredSales or customer relationship certifications beneficial

While both roles involve client interaction, the Client Service Project Manager focuses on delivering projects successfully, whereas the Account Manager emphasizes maintaining and expanding client relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is a client service project manager?

A client service project manager oversees projects that involve client interactions, ensuring deliverables meet client needs and expectations. They coordinate teams, manage timelines, and communicate progress, often using project management tools like MS Project or Jira. Strong communication, organization, and problem-solving skills are essential for success in this role.

What is the role of a client service project manager?

A client service project manager oversees the planning, execution, and delivery of projects to meet client needs and expectations. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction, often using project management tools and maintaining certifications like PMP. Their role requires strong organizational, communication, and problem-solving skills to ensure successful project outcomes.
Infographic showing various Client Service Project Manager job openings in Chicago, IL as of September 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $105,861 per year, or $50.9 per hour.

Client Service Manager

Rolling Meadows, IL • On-site

Gallagher
Insurance Services • 10K+ employees

$61K - $102K/yr

Other

Re-posted 21 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for an Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and solutions to our clients. You’ll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact. 


How you'll make an impact

You’ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you’ll play a key role in delivering high-quality solutions. You’ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards. 

Here’s what you’ll do: 

  • Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage 
  • Build and maintain strong relationships with clients through timely responses and strong customer service 
  • Support your team in addressing client risk management needs through consultative conversations and personalized strategies. 
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards. 
  • Maintain accurate and up-to-date client and policy data using Gallagher’s systems and performing audits 
  • Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results. 
  • Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth. 
  • Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

Here’s what you’ll bring to the role: 

  • Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience 
  • OR- 
  • High School degree/GED with a minimum 8+ years client service and/or claims management experience. 
  • A Property and Casualty Insurance License. 
  • Proficiency in Microsoft Office. 
  • A desire to build relationships and deliver results. 
  • Adaptability and resilience in managing shifting priorities. 
  • A collaborative mindset to work with teams across Gallagher. 

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)


What Arthur J. Gallagher & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom