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Client Service Project Manager Jobs in Illinois (NOW HIRING)

Liberty Mutual

Client Service Manager II

Chicago, IL · Hybrid

$83K - $167K/yr

About the Role Liberty Mutual is hiring a Client Services Manager II to own the service experience for a portfolio of customers of all sizes and levels of complexity. Working under limited ...

J.P. Morgan

Client Service Senior Manager

Chicago, IL · On-site

Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic ...

LG Group

Project Manager (LG Advantage)

Chicago, IL · On-site

Client Service & Relationship Ownership: Serve as the primary point of contact for LG Advantage ... Manage multiple concurrent project budgets, track costs, monitor labor and subcontractor expenses ...

LG Group

Project Manager (LG Advantage)

Chicago, IL · On-site

$85K - $120K/yr

Client Service & Relationship Ownership: Serve as the primary point of contact for LG Advantage ... Manage multiple concurrent project budgets, track costs, monitor labor and subcontractor expenses ...

Pyramid Corporation

SS-Client Service Associate

Chicago, IL · On-site

$25 - $28/hr

Help manage client communications to ensure timely and proactive updates are provided * Proactively ... Participate in relevant projects across the department, particularly those which look to mitigate ...

eTeam

SS-Client Service Associate

Chicago, IL · On-site

Help manage client communications to ensure timely and proactive updates are provided * Proactively ... Participate in relevant projects across the department, particularly those which look to mitigate ...

High Industries

Project Manager

Chicago, IL · On-site

Communicating with Client Services Manager's (sales) to coordinate the availability of SC vendor network for execution of projects and potential projects. * Communicating with Structural Engineers ...

Novak Construction Company

Project Manager

Chicago, IL · On-site

... client service. At Novak, our people are our greatest asset. We foster a collaborative, team ... Manage project budgets, schedules, contracts, and overall project performance. * Coordinate and ...

Novak Construction

Project Manager

Chicago, IL · On-site

... client service. At Novak, our people are our greatest asset. We foster a collaborative, team ... Manage project budgets, schedules, contracts, and overall project performance. * Coordinate and ...

Novak Construction Company

Project Manager

Chicago, IL · On-site

... client service. At Novak, our people are our greatest asset. We foster a collaborative, team ... Manage project budgets, schedules, contracts, and overall project performance. * Coordinate and ...

Shermco Industries, Inc.

Project Manager, Senior

Minooka, IL · On-site +1

$127K - $165K/yr

... and client relationship management. The ideal candidate has successfully managed large-scale ... Shermco Industries is seeking a Senior Project Manager, Field Services. Location: Covering projects ...

Shermco Industries, Inc.

Project Manager, Senior

Minooka, IL · On-site +1

$127K - $165K/yr

... and client relationship management. The ideal candidate has successfully managed large-scale ... Shermco Industries is seeking a Senior Project Manager, Field Services. Location: Covering projects ...

The High Companies

Project Manager

Chicago, IL · On-site

Communicating with Client Services Manager's (sales) to coordinate the availability of SC vendor network for execution of projects and potential projects. * Communicating with Structural Engineers ...

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Showing results 41-60

All JobsClient Service Project JobsClient Service Project Manager JobsClient Service Project Manager Jobs in Illinois

Client Service Project Manager information

See Illinois salary details

$37.3K

$99.5K

$157K

How much do client service project manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client service project manager in Illinois is $99,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $119,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Service Project Manager vs Account Manager?

AspectClient Service Project ManagerAccount Manager
Primary FocusManaging project delivery, timelines, and client satisfaction during specific projectsMaintaining client relationships, upselling, and account growth
Required SkillsProject management, communication, problem-solvingSales, relationship building, negotiation
Work EnvironmentCollaborates with project teams, clients, and internal departmentsEngages with clients regularly to ensure ongoing satisfaction
CertificationsPM certifications (e.g., PMP) often preferredSales or customer relationship certifications beneficial

While both roles involve client interaction, the Client Service Project Manager focuses on delivering projects successfully, whereas the Account Manager emphasizes maintaining and expanding client relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is a client service project manager?

A client service project manager oversees projects that involve client interactions, ensuring deliverables meet client needs and expectations. They coordinate teams, manage timelines, and communicate progress, often using project management tools like MS Project or Jira. Strong communication, organization, and problem-solving skills are essential for success in this role.

What is the role of a client service project manager?

A client service project manager oversees the planning, execution, and delivery of projects to meet client needs and expectations. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction, often using project management tools and maintaining certifications like PMP. Their role requires strong organizational, communication, and problem-solving skills to ensure successful project outcomes.

What cities in Illinois are hiring for Client Service Project Manager jobs?

Cities in Illinois with the most Client Service Project Manager job openings:

Client Service Project Manager jobs near you
Infographic showing various Client Service Project Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $99,501 per year, or $47.8 per hour.

Client Service Manager II

Chicago, IL • Hybrid

Liberty Mutual
Insurance Services • 10K+ employees
Learn more about Liberty Mutualexternal

$83K - $167K/yr

Full-time

Re-posted 9 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

About the Role

Liberty Mutual is hiring a Client Services Manager II to own the service experience for a portfolio of customers of all sizes and levels of complexity. Working under limited supervision, you'll be the primary point of accountability for service delivery — from new business installation through ongoing account management — and the trusted advisor who keeps customers and brokers aligned with the service plan.  This is a strong fit for an experienced client services or account management professional who's comfortable leading cross-functional coordination, navigating complex risk conversations, and building the kind of relationships that turn into expansion opportunities.

Location: This selected person must live in Chicago within 50 miles of Chicago office, with on-site requirements two days a week.  Please note this is subject to change.

What You'll Do

Account Ownership & Service Delivery

  • Build and maintain trusted, strategic relationships with agents/brokers and clients by understanding business priorities, service expectations and evolving needs.
  • Build and recommend comprehensive service plans for complex risks, partnering with risk control on plan development
  • Monitor action items and adjust the service plan based on customer and broker feedback
  • Lead regular meetings with customers and brokers to ensure service results track to plan
  • Coordinate delivery across internal functional teams through proactive follow-up and communication

Problem-Solving & Relationship Management

  • Design solutions for a range of customer concerns and de-escalate difficult interactions when they arise
  • Improve how issues are reported, tracked, escalated, and resolved
  • Ensure all parties have a clear, shared understanding of roles and responsibilities

Account Growth & Business Development

  • Manage the installation process for new and existing accounts, looping in internal partners as needed
  • Support the renewal process
  • Use existing relationships to identify and position round-out opportunities, recommending the right products for each customer
  • Participate in prospecting through service analysis and service presentations for assigned prospects

Representing Liberty Mutual

  • Represent the company at industry forums and events
  • Contribute to internal training by developing materials and presenting on assigned topics
  • Ensure ongoing compliance across managed accounts

We are open to fill as a Client Service Manager I or II.  Salary range: $101,000 to $140,500 - final offer based on experience and skills.


Experience you will need:

  • Bachelor's Degree preferred or equivalent professional experience
  • 7+ years of experience in Client Service, account management, or a related insurance/risk management role.
  • Demonstrated experience managing large or complex commercial accounts, ideally with broker relationships
  • Strong problem-solving skills, with the ability to design solutions for varied and sometimes competing customer needs
  • Proven ability to lead meetings and influence outcomes with customers, brokers, and internal stakeholders without direct authority over them
  • Excellent written and verbal communication skills, including comfort presenting to external audiences
  • Ability to work independently under limited supervision while managing multiple accounts and priorities at once

Nice to have experience:

  • Experience with risk control programs or working alongside risk control teams
  • Commercial Lines experience required
  • Claims experience strongly preferred
  • Prior experience in prospecting or business development within an account management role
  • Property & casualty insurance industry background
  • Completed or pursuing insurance certifications, designations (eg: ARM, CPCU)

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Social media

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