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Client Service Operations Associate Jobs in Meridian, ID

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Client Service Operations Associate information

See Meridian, ID salary details

$10

$25

$51

How much do client service operations associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client service operations associate in Meridian, ID is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.38 per hour, depending on experience, location, and employer.

What is the difference between Client Service Operations Associate vs Client Service Representative?

AspectClient Service Operations AssociateClient Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldOften requires a high school diploma or associate degree, with some roles preferring customer service certifications
Work EnvironmentUsually in back-office or operational teams, focusing on process management and supportFront-line customer interaction, handling inquiries and resolving issues
Employer & Industry UsageFinancial services, banking, investment firmsBanking, insurance, retail banking
Common Search & Comparison IntentUnderstanding operational roles and responsibilities in client supportCustomer interaction and service delivery

The main difference is that Client Service Operations Associates focus on supporting internal processes and operations behind the scenes, while Client Service Representatives handle direct customer interactions. Both roles are essential in client support but differ in responsibilities and work environment.

Is a client service operations associate a good job?

A client service operations associate is a role focused on managing client accounts, resolving issues, and supporting operational processes, often requiring strong communication and organizational skills. The job can offer stable employment, opportunities for skill development, and advancement within customer service or operations departments. Its suitability depends on individual career goals and interest in client interaction and problem-solving.

What does a client service operations associate do?

A client service operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to coordinate between clients and internal teams.

What is a client service operations associate?

A client service operations associate is responsible for supporting client accounts by managing communication, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to coordinate between clients and internal teams.

What is the role of a client service operations associate?

A client service operations associate is responsible for supporting client accounts, ensuring smooth communication between clients and the company, and managing operational tasks such as data entry, process coordination, and issue resolution. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to maintain client satisfaction and operational efficiency.

Lead Client Servicing Associate

Boise, ID

Clearwater Analytics
Software Development • 1 - 5K employees

Full-time

Re-posted 16 days ago


Job description

Client Servicing Associates are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater.

Responsibilities:

  • Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets.

  • Deliver timely and accurate information regarding Financial Statements & Analytics Reporting.

  • Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation.

  • Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user.

  • Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling investment transactions.

  • Effectively navigates through knowledge base and documentation, using internal tools and resources to proactively solve client queries and problems.

  • Manage workflow based on productivity and quality metrics; organizing your day to prioritize high importance or critical work.

  • Take on a variety of team and client related, long-term projects that may involve collaboration with other internal teams.

  • Deal with some of the more complex client queries.

  • Assist in training, developing, and coaching more junior staff members, and conduct oversight on their work.

Required Skills:

  • Strong understanding of investment accounting, financial statements, amortization, interest income, and other accounting concepts.

  • Familiarity with the core offering of Accounting, Compliance, Risk, and Performance reports.

  • Intermediate understanding of fixed income and equity investments; a basic knowledge of alternative security types preferred.

  • Prior experience in finance and/or accounting.

  • Strong computer skills, including proficiency in Microsoft Office.

  • Excellent attention to detail and strong documentation skills.

  • Outstanding verbal and written communication skills.

  • Strong organizational and interpersonal skills.

  • Exceptional problem-solving abilities.

Education and Experience:

  • Bachelor's degree or higher in Accounting or Financial/Business-related field.

  • 2+ years of relevant experience.