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Client Service Operations Associate Jobs in Bonney Lake, WA

NAES

Client Operations Coordinator

Issaquah, WA · On-site

$74K - $85K/yr

Summary The Client Operations Coordinator owns the end-to-end operational administration of ... Monitor service levels, work order aging, and account performance; proactively identify issues and ...

Compass Group

Assistant General Manager

Seatac, WA · On-site

$85K - $86K/yr

Associate's degree in Hospitality, Business, Culinary Arts, or a related field preferred ... Monitor operational performance, labor productivity, and service standards, identifying ...

Wesco

Union - Warehouse Associate

Kent, WA · On-site

$18.25 - $21.75/hr

With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us. A Day in The Life of an Operations Associate As an ...

Sephora

Seasonal Associate

Tacoma, WA · On-site

$19.80 - $22.90/hr

Non-guaranteed hours Your Role at Sephora As a Seasonal Associate , you'll be responsible for ... client experience by supporting both store operations and onstage service during peak business ...

Sephora

Seasonal Associate

Tacoma, WA · On-site

$19.80 - $22.90/hr

Non-guaranteed hours Your Role at Sephora As a Seasonal Associate , you'll be responsible for ... client experience by supporting both store operations and onstage service during peak business ...

WESCO International

Union - Warehouse Associate

Kent, WA · On-site

$18.25 - $21.75/hr

With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us. A Day in The Life of an Operations Associate As an ...

WESCO International

Union - Warehouse Associate

Kent, WA · On-site

$18 - $21.50/hr

With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us. A Day in The Life of an Operations Associate As an ...

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Client Service Operations Associate information

See Bonney Lake, WA salary details

$12

$29

$59

How much do client service operations associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client service operations associate in Bonney Lake, WA is $29.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $33.51 per hour, depending on experience, location, and employer.

What is the difference between Client Service Operations Associate vs Client Service Representative?

AspectClient Service Operations AssociateClient Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldOften requires a high school diploma or associate degree, with some roles preferring customer service certifications
Work EnvironmentUsually in back-office or operational teams, focusing on process management and supportFront-line customer interaction, handling inquiries and resolving issues
Employer & Industry UsageFinancial services, banking, investment firmsBanking, insurance, retail banking
Common Search & Comparison IntentUnderstanding operational roles and responsibilities in client supportCustomer interaction and service delivery

The main difference is that Client Service Operations Associates focus on supporting internal processes and operations behind the scenes, while Client Service Representatives handle direct customer interactions. Both roles are essential in client support but differ in responsibilities and work environment.

Is a client service operations associate a good job?

A client service operations associate is a role focused on managing client accounts, resolving issues, and supporting operational processes, often requiring strong communication and organizational skills. The job can offer stable employment, opportunities for skill development, and advancement within customer service or operations departments. Its suitability depends on individual career goals and interest in client interaction and problem-solving.

What does a client service operations associate do?

A client service operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to coordinate between clients and internal teams.

What is a client service operations associate?

A client service operations associate is responsible for supporting client accounts by managing communication, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to coordinate between clients and internal teams.

What is the role of a client service operations associate?

A client service operations associate is responsible for supporting client accounts, ensuring smooth communication between clients and the company, and managing operational tasks such as data entry, process coordination, and issue resolution. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to maintain client satisfaction and operational efficiency.

What cities near Bonney Lake, WA are hiring for Client Service Operations Associate jobs?

Cities near Bonney Lake, WA with the most Client Service Operations Associate job openings:

Client Service Operations Associate jobs near you

Client Operations Coordinator

Issaquah, WA • On-site

NAES
Utilities • 1 - 5K employees
Learn more about NAESexternal

$74K - $85K/yr

Other

Posted 5 days ago

NAES rating

9.2

Company rating: 9.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

About NAES
At NAES, you’ll find engaging and challenging career opportunities across conventional power generation, renewable energy, energy storage, grid operations and complex industrial facilities. At every level of the company, our people share a common goal: to instill confidence in our clients through a steadfast commitment to safety, integrity, and the quality of our work.
NAES is largest independent operator of power facilities in the industry, managing more than 400 facilities and over 60 GW of generation under contract across the United States, Canada, Mexico and the UK. Powered by a team of roughly 4,000 people, we now support the full life cycle of energy and industrial plants — from development and construction through operations, optimization, digital transformation and decommissioning — giving our employees the opportunity to grow their careers while helping to modernize the critical infrastructure that keeps communities running.
Summary
The Client Operations Coordinator owns the end-to-end operational administration of assigned renewable energy service accounts, serving as the primary liaison between customers and internal business functions. Exercise independent judgment to prioritize customer needs, coordinate cross-functional activities across Operations, Planning & Scheduling, Procurement, Finance, and Business Development, and drive work from initial request through invoicing and closeout. Through proactive account management, operational analysis, and continuous process improvement, ensure service commitments are met, customer expectations are consistently exceeded, and internal resources remain focused on core responsibilities.
Primary Duties
  • Own the day-to-day operational administration of assigned customer accounts, serving as the primary point of contact for non-technical operational matters.
  • Evaluate, prioritize, and independently resolve customer requests related to work orders, scheduling, procurement, RMAs, site access, invoicing, and service execution.
  • Coordinate activities across Operations, Planning & Scheduling, Procurement, Finance, and Business Development, applying independent judgment to align cross-functional efforts with contractual commitments and customer expectations.
  • Monitor service levels, work order aging, and account performance; proactively identify issues and initiate escalation or corrective action as appropriate.
  • Analyze work order status, technician activity, procurement data, and operational metrics within the CMMS to provide customers with accurate information and recommend appropriate next steps.
  • Own the invoicing process, including work completion validation, documentation review, invoice approval, dispute resolution, billing corrections, and aging management to support timely revenue recognition.
  • Ensure customer-required documentation, reports, photographs, and closeout packages satisfy contractual and company requirements prior to invoicing.
  • Maintain ownership of the customer relationship through issue resolution, engaging technical subject matter experts as needed while retaining accountability for communication and outcomes.
  • Identify process inefficiencies and implement workflow and administrative improvements that enhance customer responsiveness, operational efficiency, and invoice cycle time.
  • Support proposal development by identifying corrective maintenance opportunities, coordinating required documentation, and facilitating customer follow-up.
  • Develop and maintain a thorough understanding of customer contracts, service obligations, internal operating procedures, and business systems to ensure consistent execution.
  • Perform other duties requiring similar levels of responsibility and independent judgment.
Working Relationships:
Report to the Field Service Operations Manager and work closely with Field Operations, Scheduling, Procurement, Finance, Business Development, Service Partners, and Customers.
Compensation
The initial compensation will range from $74,200 to $85,350 depending on experience.
Education and Experience:
  • Education: High School diploma or equivalent.
  • Preferred Education: Bachelor’s degree from an accredited college or university recognized by the United States Department of Education or equivalent.
  • Years of Experience: Three years of experience in customer operations, service coordination, project coordination, account support, or similar operational role.
  • Preferred Experience:
    • Supporting field service or technical service organizations.
    • Knowledge of distributed generation solar or renewable energy operations.
    • Experience supporting invoice administration, customer billing, or service contract administration.
  • Software/Equipment Knowledge:
    • Experience with CMMS, ERP, or CRM (preferred)
    • Experience with PowerFactors Field Service Management (preferred)
  • Other Considerations:
    • Able to manage multiple priorities in a fast-paced environment.
    • Strong organizational skills with exceptional attention to detail.
    • Excellent customer service and communication skills.
    • Strong analytical and problem-solving skills.
    • Able to coordinate multiple internal stakeholders while maintaining exceptional customer communication.
    • Understanding of field service operations, work order management, and customer service workflows.

NAES Safe
Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.
NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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