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Client Service Operations Associate Jobs in Arizona

Guidepoint

Client Service Associate

Phoenix, AZ · On-site

$60K/yr

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address ...

Aerotek

Business Operations Associate

Tempe, AZ

$45K/yr

Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in ... service and working with client to resolve outstanding issues • Making routine welcome and ...

Guidepoint

Client Service Associate

Phoenix, AZ · On-site

$60K/yr

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address ...

Sephora

Operations Associate - Part Time

Phoenix, AZ · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Jackson Hewitt - 1358

Client Service Associate

Tempe, AZ · On-site

$14 - $16/hr

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you ...

Sephora

Operations Associate - Part Time

Glendale, AZ · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Flex

Tucson, AZ · On-site

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Tucson, AZ

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Flex

Tucson, AZ

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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Showing results 21-40

All JobsClient Service Operations Associate JobsClient Service Operations Associate Jobs in Arizona

Client Service Operations Associate information

What is the difference between Client Service Operations Associate vs Client Service Representative?

AspectClient Service Operations AssociateClient Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldOften requires a high school diploma or associate degree, with some roles preferring customer service certifications
Work EnvironmentUsually in back-office or operational teams, focusing on process management and supportFront-line customer interaction, handling inquiries and resolving issues
Employer & Industry UsageFinancial services, banking, investment firmsBanking, insurance, retail banking
Common Search & Comparison IntentUnderstanding operational roles and responsibilities in client supportCustomer interaction and service delivery

The main difference is that Client Service Operations Associates focus on supporting internal processes and operations behind the scenes, while Client Service Representatives handle direct customer interactions. Both roles are essential in client support but differ in responsibilities and work environment.

Is a client service operations associate a good job?

A client service operations associate is a role focused on managing client accounts, resolving issues, and supporting operational processes, often requiring strong communication and organizational skills. The job can offer stable employment, opportunities for skill development, and advancement within customer service or operations departments. Its suitability depends on individual career goals and interest in client interaction and problem-solving.

What does a client service operations associate do?

A client service operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to coordinate between clients and internal teams.

What is a client service operations associate?

A client service operations associate is responsible for supporting client accounts by managing communication, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to coordinate between clients and internal teams.

What is the role of a client service operations associate?

A client service operations associate is responsible for supporting client accounts, ensuring smooth communication between clients and the company, and managing operational tasks such as data entry, process coordination, and issue resolution. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to maintain client satisfaction and operational efficiency.

What cities in Arizona are hiring for Client Service Operations Associate jobs?

Cities in Arizona with the most Client Service Operations Associate job openings:

Client Service Operations Associate jobs near you

Client Service Associate

Phoenix, AZ • On-site

Guidepoint
Library and Information Services • 1 - 5K employees
Learn more about Guidepointexternal

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Overview:
Guidepoint's Client Service team connects leading consultancies with the subject-matter experts they need to make informed business decisions. By understanding each client's specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.
As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint's global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.
Who We Are:
  • High-performing team driven by execution, accountability, and consistent client impact
  • Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
  • Team committed to developing talent through hands-on mentorship, coaching, and leadership support
  • Workplace that embeds continuous learning and career development as a core part of how we grow and excel
  • Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
  • Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:
  • Recruit new experts into Guidepoint's network and engage them for client consultations
  • Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
  • Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
  • Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
  • Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What You Have:
  • Bachelor's degree, with minimum 3.0 GPA or higher required
  • Previous relevant internship, volunteer, or extracurricular experience
  • AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
  • Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
  • Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service
  • Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role

Successful Associates:
  • Are ambitious and thrive in competitive and fast paced environments
  • Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
  • Quickly understand the commercial context behind client requests and identify the most relevant experts
  • Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
  • Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
  • Are resourceful, intellectually curious, and are driven to continuously learn
  • Communicate clearly and professionally, both verbally and in writing
  • Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively

What We Offer:
The annual base salary for this position is $60,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.
For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $65,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.
You will also be eligible for the following benefits:
  • 15 days of PTO, 10 paid holidays, and sick leave
  • Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
  • 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
  • Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
  • Unlimited access to self-paced learning through LinkedIn Learning
  • In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
  • Annual company-sponsored athletic leagues and wellness activities
  • Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
  • Casual work environment with regular team-building events and social activities

Interview Process:
  • Initial conversation with a member of the Talent Acquisition team
  • Interview with the hiring manager(s)
  • Mock assessment
    • Complete a timed simulated client request project and gain more insight into the role
  • On-site interview with team members
  • Final decision and feedback

About Guidepoint:
Guidepoint powers end-to-end research workflows for the world's best research teams.
Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.
#LI-MW1
#LI-HYBRID
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Compensation
$60,000-$60,000 USD

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