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Client Service Operations Analyst Jobs in Virginia

SAIC

Operations Analyst Principal

Chantilly, VA · On-site

$120K - $160K/yr

The successful candidate will initially manage daily front-office workflows, client communications ... operations, financial budgeting, and resource allocation. * Analyze current front-office and ...

Avalore, LLC

Operations Analyst

Arlington, VA

$85K - $184K/yr

The Operations Analyst will manage SLA compliance, analyze SLA performance, and ensure proper ... This person will assist in developing and updating SLA documentation, including service catalogs ...

SEACORP

Financial Operations Analyst

Arlington, VA · On-site

As a Financial Operations Analyst reportingto the CFO/COO of a single-family office (KapCo, the ... Client/Stakeholder Liaison: Working with family members, external advisors, and internal teams ...

Avalore, LLC

Operations Analyst

Arlington, VA · On-site

$85K - $184K/yr

The Operations Analyst will manage SLA compliance, analyze SLA performance, and ensure proper ... This person will assist in developing and updating SLA documentation, including service catalogs ...

Ntiva

Business Operations Analyst

Mclean, VA · Remote

$65K - $75K/yr

... client satisfaction, operational efficiency, and successful service delivery. You will collaborate ... Leverage data analytics and reporting tools (Excel, SQL, Power BI) to track billing variances ...

SEACORP

Financial Operations Analyst

Arlington, VA · On-site

Client/Stakeholder Liaison: Working with family members, external advisors, and internal teams ... services, genetic information, or any other characteristic protected under applicable federal ...

FocusKPI

Marketing Operations Analyst

Norfolk, VA

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

ICI Services

Senior Operations Analyst

Norfolk, VA · On-site

ICI Services -a 100% employee-owned company proudly celebrating 26 years of excellence -is seeking a Senior Operations Analyst to Join our Team in Norfolk, VA. At ICI Services, our employee-owners ...

FocusKPI

Marketing Operations Analyst

Annandale, VA

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Chesapeake, VA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Annandale, VA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Chesapeake, VA

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

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Client Service Operations Analyst information

What cities in Virginia are hiring for Client Service Operations Analyst jobs?

Cities in Virginia with the most Client Service Operations Analyst job openings:

Operations Analyst Principal

Chantilly, VA • On-site

SAIC
IT Services • 10K+ employees
Learn more about SAICexternal

$120K - $160K/yr

Full-time

Posted 23 days ago

SAIC rating

7.7

Company rating: 7.7 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

Job ID: 2615901

Location: Chantilly, VA, US

Date Posted: 2026-08-20

Category: Program Management

Subcategory: Project Analyst

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is seeking an Operations Analyst Principal to support SAIC’s Prime Program, Landmark AOS in Chantilly, VA. Landmark AOS is a large SETA program, supporting the NRO’s Ground Enterprise Directorate (GED), responsible for the acquisition of systems over the complete end-to-end life cycle. The role requires an active TS/SCI with Polygraph.

We are seeking a highly organized and proactive Operations Analyst to provide comprehensive front-office support to our federal government client. This role serves as the central hub of administrative and operational activities for the program.

This position is uniquely structured as a leadership succession role. The successful candidate will initially manage daily front-office workflows, client communications, and executive schedules. Over time, they will shadow program leadership, take on increased operational ownership, and be groomed to eventually transition into the role of Deputy Director / Deputy Program Manager for the contract.

Job Duties to include:

  • Act as the primary point of contact for incoming government client inquiries, managing front-office communications with professionalism.
  • Coordinate calendars, schedule high-level briefings, and manage logistics for program-wide meetings.
  • Draft, edit, and track executive correspondence, action items, meeting minutes, and weekly/monthly status reports.
  • Maintain and organize contract deliverables, onboarding schedules, and compliance documentation.
  • Work closely with the current Program Director to learn contract operations, financial budgeting, and resource allocation.
  • Analyze current front-office and program workflows to recommend and implement efficiency enhancements.
  • Gradually assume management over specific sub-tasks, ad-hoc client initiatives, and junior support staff.

Qualifications

Required Education and Experience 

  • Bachelor’s degree in Business Administration, Public Policy, Communications, or a related field and ten (10) years or more of related experience; Masters and eight (8) years or more experience ; PhD or JD and five (5) years or more experience.
  • Active Top Secret/SCI with Poly
  • 5 years of experience in government contracting, executive administration, or project support.
  • Working knowledge of IC principles and procedures and NRO program support experience
  • Experience working with customers to develop and implement processes and procedures for information sharing. This includes the capture of key information and dissemination to stakeholders.
  • Experience tactfully partnering with customers to help influence how things are done effectively.
  • Executive experience supporting customers helping coordinate activities, capturing accurate minutes and disseminating them, capturing, and tracking actions to completion, etc. The role may evolve to include more strategic support efforts.
  • Experience helping customers improve their methods of communication to ensure all parties remain informed of key information
  • Demonstration of tact and good judgment to ensure effective communication and interpersonal skills while helping influence the customer to meet their needs
  • Demonstrated desire to advance into corporate or program management.
  • Proficient with Microsoft Office Suite

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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