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Client Service Advisor Jobs in Raleigh, NC (NOW HIRING)

Client Service Associate - NR

Chapel Hill, NC · On-site

$12 - $16.50/hr

The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support ...

Client Service Associate - NR

Chapel Hill, NC · On-site

$12 - $16.50/hr

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of ...

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of ...

Showing results 21-40

Client Service Advisor information

See Raleigh, NC salary details

$10

$23

$40

How much do client service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client service advisor in Raleigh, NC is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

How does a client service advisor typically collaborate with other departments to resolve client issues?

Client Service Advisors frequently work alongside teams such as sales, technical support, and operations to address client needs or resolve concerns. This collaboration often involves coordinating responses, sharing relevant client information, and ensuring that solutions are implemented effectively and promptly. Strong communication and organizational skills are essential, as advisors act as the bridge between the client and internal teams to deliver a seamless service experience.

What is the difference between Client Service Advisor vs Customer Service Representative?

AspectClient Service AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in finance or insuranceHigh school diploma or equivalent
Work EnvironmentFinancial institutions, insurance companies, or consulting firmsRetail stores, call centers, or service desks
Employer & Industry UsageFinancial and professional servicesRetail and consumer services
Common Search & Comparison IntentUnderstanding client-focused roles in finance or consultingCustomer support and service roles in retail or call centers

While both roles involve assisting clients or customers, a Client Service Advisor typically works in financial or professional services, providing tailored advice and managing client relationships. In contrast, a Customer Service Representative handles general customer inquiries, often in retail or call centers. The roles differ mainly in industry focus and scope of advisory responsibilities.

What is a client service advisor?

A Client Service Advisor is a professional who supports customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company's products or services. They act as a main point of contact for clients, handling requests, providing information, and facilitating communication between clients and internal teams. Their goal is to maintain strong client relationships and help meet the client's needs efficiently. Client Service Advisors are commonly found in industries like banking, finance, insurance, and professional services.

What are the key skills and qualifications needed to thrive as a client service advisor?

To thrive as a Client Service Advisor, you need strong customer service skills, problem-solving abilities, and a background in business or finance, often supported by a relevant degree or experience. Familiarity with CRM software, financial products, and communication platforms is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help build lasting client relationships. These skills are crucial for delivering high-quality service, resolving issues efficiently, and ensuring client satisfaction and retention.
Infographic showing various Client Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

Automotive Service Advisor - $60K-$80K - 2304

Promotive

Smithfield, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Automotive Service Advisor – $60K Base + Monthly Bonus – No Weekends

Location: Smithfield, NC
Schedule: Monday–Friday | 7:30 AM – 5:30 PM
Pay Rate: $60,000 Base Salary + Monthly Performance Bonus
Pay Type: Salary + Performance Bonus
Pay Schedule: Base salary plus monthly bonus

We're hiring an experienced Automotive Service Advisor for a well-established, family-owned automotive repair and tire shop in Smithfield, NC. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, delivering exceptional service, and helping customers make informed decisions about their vehicle repairs. You'll join a growing, team-oriented shop with modern equipment, paid training, excellent benefits, and a Monday-Friday schedule—no weekends required.

Key Responsibilities

  • Greet customers professionally and provide an outstanding customer experience from check-in through vehicle delivery.
  • Listen to customer concerns, accurately document repair requests, and communicate vehicle needs to technicians.
  • Prepare accurate repair estimates and present maintenance and repair recommendations with confidence.
  • Build trust with customers through honest communication and exceptional follow-up.
  • Coordinate repair progress and provide timely updates throughout the service process.
  • Answer incoming phone calls professionally and schedule service appointments efficiently.
  • Work closely with technicians and management to ensure repairs are completed accurately and on time.
  • Utilize the shop management system to maintain accurate repair orders, customer information, and service history.

Qualifications

  • Previous experience as an Automotive Service Advisor or Service Writer required.
  • Strong customer service and relationship-building skills.
  • Proven sales ability with the confidence to recommend needed maintenance and repairs.
  • Professional phone etiquette and excellent verbal and written communication skills.
  • Experience using automotive shop management software is preferred.
  • Highly organized with the ability to multitask in a fast-paced environment.
  • Valid driver's license preferred.

Compensation & Benefits

  • Base salary of $60,000
  • Monthly bonus opportunity based on gross profit performance - sky is the limit on your bonuses!
  • Medical insurance
  • Optional dental, vision, and life insurance
  • IRA with 3% company match
  • Paid training through the nationally recognized Shop Fix coaching program
  • Uniforms provided
  • Paid Time Off:
    • 1 week after 1 year
    • 2 weeks after 2 years
  • Paid Holidays
  • Monday-Friday schedule with no weekend work

Why Work Here

Join a respected, multi-generational family-owned repair shop that has earned a reputation for honesty, quality workmanship, and outstanding customer service throughout the Smithfield area. You'll work alongside an experienced team in a clean, climate-controlled, full-service facility featuring 13 service bays, Hunter alignment equipment, modern diagnostic tools including Autel and Bosch, and a transition to the Tekmetric shop management platform. Leadership is committed to investing in employee development, providing ongoing training, and creating a supportive environment where long-term careers are built.

If you're an experienced Automotive Service Advisor who enjoys helping customers and wants to be part of a growing, family-oriented team, apply today and connect with one of the top independent automotive repair shops in Smithfield, NC!

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.