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Client Service Advisor Jobs in Alabama (NOW HIRING)

HireRise Partners, LLC

Service Advisor

Mobile, AL

... services, scheduling visits, and documenting outreach. ● Drive service sales by assessing ... client relationships and consistently meeting the needs of internal and external customers. ● ...

The Piedmont Group

Financial Advisor

Tuscaloosa, AL · On-site

Description Financial Advisor - Build Your Future with The Piedmont Group, a MassMutual Firm Launch ... client service * Ongoing collaboration with seasoned financial planning and investment ...

Shottenkirk Honda Decatur

Service Writer

Decatur, AL · On-site

They're the ones who greet customers, listen to the problems a client is having with their vehicles ... Accredited training in service advisor skills, customer satisfaction and quality control

Shottenkirk Honda Decatur

Service Writer

Decatur, AL · On-site

They're the ones who greet customers, listen to the problems a client is having with their vehicles ... Accredited training in service advisor skills, customer satisfaction and quality control

Shottenkirk Honda Decatur

Service Writer

Decatur, AL · On-site

They're the ones who greet customers, listen to the problems a client is having with their vehicles ... Accredited training in service advisor skills, customer satisfaction and quality control

Weatherford Honda

Service Writer

Decatur, AL · On-site

They're the ones who greet customers, listen to the problems a client is having with their vehicles ... Accredited training in service advisor skills, customer satisfaction and quality control

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Showing results 21-40

All JobsClient Service Advisor JobsClient Service Advisor Jobs in Alabama

Client Service Advisor information

See Alabama salary details

$10

$23

$41

How much do client service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

How does a client service advisor typically collaborate with other departments to resolve client issues?

Client Service Advisors frequently work alongside teams such as sales, technical support, and operations to address client needs or resolve concerns. This collaboration often involves coordinating responses, sharing relevant client information, and ensuring that solutions are implemented effectively and promptly. Strong communication and organizational skills are essential, as advisors act as the bridge between the client and internal teams to deliver a seamless service experience.

What is the difference between Client Service Advisor vs Customer Service Representative?

AspectClient Service AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in finance or insuranceHigh school diploma or equivalent
Work EnvironmentFinancial institutions, insurance companies, or consulting firmsRetail stores, call centers, or service desks
Employer & Industry UsageFinancial and professional servicesRetail and consumer services
Common Search & Comparison IntentUnderstanding client-focused roles in finance or consultingCustomer support and service roles in retail or call centers

While both roles involve assisting clients or customers, a Client Service Advisor typically works in financial or professional services, providing tailored advice and managing client relationships. In contrast, a Customer Service Representative handles general customer inquiries, often in retail or call centers. The roles differ mainly in industry focus and scope of advisory responsibilities.

What is a client service advisor?

A Client Service Advisor is a professional who supports customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company's products or services. They act as a main point of contact for clients, handling requests, providing information, and facilitating communication between clients and internal teams. Their goal is to maintain strong client relationships and help meet the client's needs efficiently. Client Service Advisors are commonly found in industries like banking, finance, insurance, and professional services.

What are the key skills and qualifications needed to thrive as a client service advisor?

To thrive as a Client Service Advisor, you need strong customer service skills, problem-solving abilities, and a background in business or finance, often supported by a relevant degree or experience. Familiarity with CRM software, financial products, and communication platforms is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help build lasting client relationships. These skills are crucial for delivering high-quality service, resolving issues efficiently, and ensuring client satisfaction and retention.
Client Service Advisor jobs near you
Infographic showing various Client Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Service Advisor

HireRise Partners, LLC

Mobile, AL

Full-time

Posted 15 days ago

Job description

Key Responsibilities

●    Proactively generate and prioritize leads by reviewing repair history, analyzing diagnostics, contacting customers to recommend services, scheduling visits, and documenting outreach.

●    Drive service sales by assessing customer needs, recommending maintenance, troubleshooting, defining required work, creating work orders, and coordinating scheduling.

●    Maximize shop efficiency by planning work time, coordinating resources, arranging vendor jobs, confirming appointments with customers, and actively participating in pulse and service management meetings.

●    Ensure a positive customer experience by welcoming customers, verifying appointments, performing inspections, addressing requests, offering additional services, and maintaining communication on changes or issues.

●    Build long-term customer relationships by clearly reviewing completed work, explaining deferred recommendations, suggesting future services, closing work orders, issuing invoices, booking follow-up appointments, returning the vehicle, and capturing customer feedback.

●    Foster a positive and collaborative service department culture by embracing diversity, promoting teamwork and accountability, protecting confidentiality, pursuing ongoing professional development, and contributing to business goals through active project participation and knowledge sharing.

General Knowledge and Skills You Need

●    Apply business acumen to understand operational processes and drive improved service performance and profitability.

●    Maintain up-to-date product knowledge of International and IC Bus products and services to effectively support customer needs and business processes.

●    Uphold safety and health standards by following policies and procedures to ensure a safe, compliant, and sustainable work environment for all employees.

●    Utilize software and information technology effectively to perform daily tasks and support service operations.

●    Communicate openly and respectfully with all stakeholders, fostering two-way dialogue, building consensus, and promoting clear, honest interactions.

●    Deliver exceptional service by maintaining strong client relationships and consistently meeting the needs of internal and external customers.

●    Take initiative and drive solutions by addressing issues proactively and seizing opportunities.

●    Plan and prioritize effectively to achieve organizational goals through efficient resource allocation.

●    Identify and resolve issues efficiently, escalating complex problems as needed.

●    Collaborate proactively to support a cohesive work environment and achieve shared goals.

Desired Education & Experience

●    High school education or equivalent

●    Relevant work experiences in a dealership position recommended

●    Further education in a relevant field