Calgary, AB · Remote
CA$85K - CA$150K/yr
Monitor client satisfaction and proactively address concerns to ensure retention and renewals * Develop account strategies to increase wallet share and secure preferred supplier status Sales Targets ...
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Calgary, AB · Remote
CA$85K - CA$150K/yr
Monitor client satisfaction and proactively address concerns to ensure retention and renewals * Develop account strategies to increase wallet share and secure preferred supplier status Sales Targets ...
Calgary, AB · Remote
CA$750 - CA$10K/wk
Focus on client retention and satisfaction * Pursue professional development to advance in role * Operate primarily as an individual sales contributor Preferred Qualifications * 1+ years in insurance ...
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Calgary, AB · Remote
CA$750 - CA$10K/wk
Focus on client retention and satisfaction * Pursue professional development to advance in role * Operate primarily as an individual sales contributor Preferred Qualifications * 1+ years in insurance ...
Client retention - you're building real relationships, not just completing tasks. Churn is low because clients feel supported, heard, and consistently value the service we provide. * Account growth ...
Client retention - you're building real relationships, not just completing tasks. Churn is low because clients feel supported, heard, and consistently value the service we provide. * Account growth ...
Calgary, AB · On-site
Client retention youre building real relationships, not just completing tasks. Churn is low because clients feel supported, heard, and consistently value the service we provide. * Account growth ...
Quick apply
Calgary, AB · On-site
Client retention youre building real relationships, not just completing tasks. Churn is low because clients feel supported, heard, and consistently value the service we provide. * Account growth ...
Calgary, AB · On-site
Client retention - you're building real relationships, not just completing tasks. Churn is low because clients feel supported, heard, and consistently value the service we provide. * Account growth ...
Quick apply
Calgary, AB · On-site
Client retention - you're building real relationships, not just completing tasks. Churn is low because clients feel supported, heard, and consistently value the service we provide. * Account growth ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
Focus on achieving XI's client retention and sales targets in alignment with corporate goals, managing a client list of approximately 30 key accounts. * Maintain a healthy renewal pipeline through ...
Focus on achieving XI's client retention and sales targets in alignment with corporate goals, managing a client list of approximately 30 key accounts. * Maintain a healthy renewal pipeline through ...
Calgary, AB · On-site
CA$80K - CA$120K/yr
The GRS Consultant will support business growth and client retention through strong knowledge of group retirement solutions and the ability to build and maintain meaningful client relationships. This ...
Calgary, AB · On-site
CA$80K - CA$120K/yr
The GRS Consultant will support business growth and client retention through strong knowledge of group retirement solutions and the ability to build and maintain meaningful client relationships. This ...
... client retention, and technical excellence. This role is best suited for someone who thrives in a leadership environment where accountability, mentorship, collaboration, and strategic thinking are ...
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... client retention, and technical excellence. This role is best suited for someone who thrives in a leadership environment where accountability, mentorship, collaboration, and strategic thinking are ...
Calgary, AB · On-site
Client satisfaction and retention. * Internal throughput and efficiency metrics. * Profitability and resource utilization. * Staff development and retention metrics, including completion of ...
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Calgary, AB · On-site
Client satisfaction and retention. * Internal throughput and efficiency metrics. * Profitability and resource utilization. * Staff development and retention metrics, including completion of ...
Calgary, AB · On-site
Client satisfaction and retention. * Internal throughput and efficiency metrics. * Profitability and resource utilization. * Staff development and retention metrics, including completion of ...
Calgary, AB · On-site
Client satisfaction and retention. * Internal throughput and efficiency metrics. * Profitability and resource utilization. * Staff development and retention metrics, including completion of ...
Calgary, AB · On-site
Client satisfaction and retention. * Internal throughput and efficiency metrics. * Profitability and resource utilization. * Staff development and retention metrics, including completion of ...
Quick apply
Calgary, AB · On-site
Client satisfaction and retention. * Internal throughput and efficiency metrics. * Profitability and resource utilization. * Staff development and retention metrics, including completion of ...
This role focuses on business development, delivering high quality consulting support, retaining and deepening client relationships, and providing strategic guidance on plan design, governance ...
This role focuses on business development, delivering high quality consulting support, retaining and deepening client relationships, and providing strategic guidance on plan design, governance ...
This role focuses on business development, delivering high quality consulting support, retaining and deepening client relationships, and providing strategic guidance on plan design, governance ...
This role focuses on business development, delivering high quality consulting support, retaining and deepening client relationships, and providing strategic guidance on plan design, governance ...
Calgary, AB · Hybrid
CA$95K - CA$136K/yr
Partner with Sales to support client retention, identify growth opportunities, and participate in prospect engagements as a subject matter expert * Guide team members in developing and executing ...
Calgary, AB · Hybrid
CA$95K - CA$136K/yr
Partner with Sales to support client retention, identify growth opportunities, and participate in prospect engagements as a subject matter expert * Guide team members in developing and executing ...
Coordinating with claims and underwriting partners to ensure expectations are exceeded and consistently support satisfactory risk selection and client retention. Represent Chubb Risk Consulting in ...
Coordinating with claims and underwriting partners to ensure expectations are exceeded and consistently support satisfactory risk selection and client retention. Represent Chubb Risk Consulting in ...
Calgary, AB · On-site
Assists with managing a portfolio of clients to retain and grow relationships. * Support IA's in individual client investment needs to provide professional, customized investment-related advise ...
Calgary, AB · On-site
Assists with managing a portfolio of clients to retain and grow relationships. * Support IA's in individual client investment needs to provide professional, customized investment-related advise ...
You will work to create accurate and concise client reporting and deliverables to enhance client retention and procuration. Full-Time career working out of our Calgary Fisher Street branch location.
You will work to create accurate and concise client reporting and deliverables to enhance client retention and procuration. Full-Time career working out of our Calgary Fisher Street branch location.
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a ...
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a ...
| Aspect | Client Retention | Customer Service Representative |
|---|---|---|
| Primary Focus | Building long-term relationships to retain clients | Handling customer inquiries and resolving issues |
| Skills Needed | Relationship management, sales, communication | Communication, problem-solving, product knowledge |
| Work Environment | Sales teams, account management, client-focused roles | Call centers, retail, support departments |
| Goals | Reduce churn, increase client loyalty | Customer satisfaction, issue resolution |
While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.
CA$85K - CA$150K/yr
Full-time
Re-posted 24 days ago
Job Summary
Business Development Manager - Recruitment Sales
Titan Recruitment
Full-time
Remote
About the RoleWe're seeking a results-driven Business Development Manager to spearhead our client acquisition and retention efforts. This is a pure sales role where you'll be responsible for building our client portfolio, driving revenue growth, and establishing long-term partnerships with organizations seeking recruitment solutions.
Key ResponsibilitiesNew Business Development (70%)Proactively identify, prospect, and qualify potential clients across target industries through cold calling, networking, and strategic outreach
Generate and manage a robust pipeline of opportunities, consistently exceeding monthly activity targets
Conduct compelling sales presentations and pitches that demonstrate our recruitment solutions and value proposition
Negotiate fee structures, service agreements, and contract terms to close new business deals
Meet and exceed quarterly and annual new business revenue targets
Develop and execute strategic territory plans to maximize market penetration
Attend industry events, conferences, and networking functions to generate leads and build brand presence
Build and maintain strong relationships with existing clients, serving as their trusted recruitment partner
Conduct regular business reviews to understand evolving hiring needs and identify upsell opportunities
Expand services within existing accounts by introducing additional recruitment solutions
Monitor client satisfaction and proactively address concerns to ensure retention and renewals
Develop account strategies to increase wallet share and secure preferred supplier status
Monthly new business meetings and pitch conversions
Quarterly new client acquisition targets
Annual revenue targets (new business and account growth)
Client retention rate of 85%+
Pipeline value and velocity metrics
Activity metrics: calls made, emails sent, meetings booked
Proven track record of 3+ years in B2B sales, preferably in recruitment, staffing, or professional services
Demonstrated success in consistently meeting or exceeding sales quotas
Strong hunter mentality with experience in full-cycle sales from prospecting to close
Excellent communication, negotiation, and presentation skills
Experience with CRM systems and sales pipeline management
Valid driver's license and willingness to travel within territory
Existing network of HR decision-makers and hiring managers
Experience selling recruitment or HR services
Track record of breaking into new accounts and building relationships from scratch
Consultative sales approach with the ability to uncover client pain points
Resilience, persistence, and competitive drive to win
Uncapped commission structure
Performance bonuses
Professional development
Clear career progression pathway
Collaborative and high-energy sales culture
OTE (On-Target Earnings): $85,000 - $150,000+ with uncapped commission potential
Accelerators for exceeding quota
New business bonuses and retention incentives
