Senior Client Advisor
Virginia Beach, VA · On-site
... and support client retention efforts Ensure compliance with ERISA, Section 125, Forms 1095 & 5500 What We're Looking For 5+ years of employee benefits, group insurance, or account management ...
Virginia Beach, VA · On-site
... and support client retention efforts Ensure compliance with ERISA, Section 125, Forms 1095 & 5500 What We're Looking For 5+ years of employee benefits, group insurance, or account management ...
Virginia Beach, VA · On-site
... and support client retention efforts Ensure compliance with ERISA, Section 125, Forms 1095 & 5500 What We're Looking For 5+ years of employee benefits, group insurance, or account management ...
... and support client retention efforts Ensure compliance with ERISA, Section 125, Forms 1095 & 5500 What We're Looking For 5+ years of employee benefits, group insurance, or account management ...
Quick apply
... and support client retention efforts Ensure compliance with ERISA, Section 125, Forms 1095 & 5500 What We're Looking For 5+ years of employee benefits, group insurance, or account management ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Chesapeake, VA · On-site
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Quick apply
Chesapeake, VA · On-site
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Suffolk, VA · On-site
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Quick apply
Suffolk, VA · On-site
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Quick apply
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Quick apply
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Mclean, VA · On-site
Support client retention by delivering consistent value throughout the customer lifecycle. Cross-Functional Collaboration * Collaborate with Sales during strategic customer engagements, product ...
Mclean, VA · On-site
Support client retention by delivering consistent value throughout the customer lifecycle. Cross-Functional Collaboration * Collaborate with Sales during strategic customer engagements, product ...
Richmond, VA · On-site
$100K - $150K/yr
Promote client attendance at defi SOLUTIONS sponsored events Client Retention: * As a key component of the client's Account Plan, develop a plan to secure timely Service Agreement Renewals. * Monitor ...
Quick apply
Richmond, VA · On-site
$100K - $150K/yr
Promote client attendance at defi SOLUTIONS sponsored events Client Retention: * As a key component of the client's Account Plan, develop a plan to secure timely Service Agreement Renewals. * Monitor ...
Sterling, VA · On-site
$20 - $25/hr
Prepare weekly/monthly reports on client retention, revenue, and performance KPIs * Provide input ... on inventory trends related to sales * Represent the clinic during community events, open houses ...
Quick apply
Sterling, VA · On-site
$20 - $25/hr
Prepare weekly/monthly reports on client retention, revenue, and performance KPIs * Provide input ... on inventory trends related to sales * Represent the clinic during community events, open houses ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
$65K - $75K/yr
Monitors and manages account profitability and drives retention and growth of contract business. * Acts as primary escalation responsibility for client concerns by proactively assisting in resolving ...
| Aspect | Client Retention | Customer Service Representative |
|---|---|---|
| Primary Focus | Building long-term relationships to retain clients | Handling customer inquiries and resolving issues |
| Skills Needed | Relationship management, sales, communication | Communication, problem-solving, product knowledge |
| Work Environment | Sales teams, account management, client-focused roles | Call centers, retail, support departments |
| Goals | Reduce churn, increase client loyalty | Customer satisfaction, issue resolution |
While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

Other
Medical, Dental, Vision, Life
Posted 22 days ago
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Recruiting and staffing services
51 - 200 Employees
Collegeville, PA, US
2005