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Client Retention Jobs in Utah (NOW HIRING)

Ernest

Client Relationship Manager

Salt Lake City, UT · On-site

New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...

STRIDER, LLC

Senior Client Advisor

South Jordan, UT · On-site

Support client retention by delivering consistent value throughout the customer lifecycle. Cross-Functional Collaboration * Collaborate with Sales during strategic customer engagements, product ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance. Working Conditions: * Professional ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance. Working Conditions: * Professional ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance. Working Conditions: * Professional ...

Awardco

Commercial Client Success Manager

Lindon, UT

Your focus will be on ensuring client retention, driving platform adoption, and identifying opportunities for growth. If you're adept at building strategic relationships, leveraging data to inform ...

Gallagher

Client Associate

Midvale, UT · On-site

You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business * We will teach you about Gallagher's vast network of resources ...

Awardco

Commercial Client Success Manager

Lindon, UT · On-site

Your focus will be on ensuring client retention, driving platform adoption, and identifying opportunities for growth. If you're adept at building strategic relationships, leveraging data to inform ...

defi AUTO LLC

Senior Client Executive

Salt Lake City, UT · On-site

$100K - $150K/yr

Promote client attendance at defi SOLUTIONS sponsored events Client Retention : * As a key component of the client's Account Plan, develop a plan to secure timely Service Agreement Renewals.

Fashionphile

Supervisor, Client Concierge

Lehi, UT

This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with ...

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT

This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with ...

Fashionphile

Supervisor, Client Concierge

Lehi, UT

This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with ...

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT · On-site

This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with ...

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Showing results 1-20

All JobsClient Retention JobsClient Retention Jobs in Utah

Client Retention information

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
Client Retention jobs near you
Infographic showing various Client Retention job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Client Relationship Manager

Ernest

Salt Lake City, UT

Full-time

Re-posted 24 days ago

Job description

Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Boise, Idaho. This is a full-time position that offers a competitive base salary, plus commission, along with benefits.

The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation.

Responsibilities:

  • Outside face to face sales
  • New business development, account management, client retention
  • Develop and maintain your book of business

The benefits of being an Ernest Client Relationship Manager:

  • develop, keep, and manage your own accounts
  • continue to make residual income from your accounts
  • and of course a strong base salary + commission + benefits
  • uncapped earnings potential

Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos:

Ernest's Cardboard Guitar Strikes a Chord

Moving Packaging Forward

Apply