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Client Retention Jobs in Idaho (NOW HIRING)

New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...

New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...

Senior Client Executive

Boise, ID · On-site

$100K - $150K/yr

Promote client attendance at defi SOLUTIONS sponsored events Client Retention : * As a key component of the client's Account Plan, develop a plan to secure timely Service Agreement Renewals.

... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead. Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST). Primary ...

... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead. Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST). Primary ...

... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary ...

... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary ...

Front Desk Receptionist - Wellness

Eagle, ID · On-site

$14.25 - $18.50/hr

Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...

Front Desk Receptionist - Wellness

Eagle, ID · On-site

$14.25 - $18.50/hr

Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...

Front Desk Receptionist - Wellness

Eagle, ID · On-site

$14.25 - $18.50/hr

Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...

Develop and oversee client retention strategy including identification of risk, opportunities for service expansion, and proactive contract extensions or renewals. * Regularly attend Board meetings ...

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Showing results 1-20

Client Retention information

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
Infographic showing various Client Retention job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Client Relationship Manager

Ernest

Twin Falls, ID

Full-time

Re-posted 11 days ago


Job description

Ernest  is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Twin Falls, Idaho. This is a full-time position that offers a competitive base salary, plus commissions, bonuses, benefits, and a wonderful company culture.

The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation.


Responsibilities:

  • Outside face to face sales
  • New business development, account management, client retention
  • Develop and maintain your book of business

The benefits of being an Ernest Client Relationship Manager:

  • develop, keep, and manage your own accounts
  • continue to make residual income from your accounts
  • and of course a strong base salary + commission + benefits
  • uncapped earnings potential

Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos:

Newest Company Video with Keanu Reeves!