New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...
New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...
Client Relationship Manager
Twin Falls, ID · On-site
New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...
Client Relationship Manager
Twin Falls, ID · On-site
New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...
Customer Retention Sales Manager
Coeur D Alene, ID · On-site
$49K - $56K/yr
Customer Retention Sales Manager Remote | 100% Commission | Leadership Opportunity About The Rustman Agency The Rustman Agency is a fast-growing, client-focused life insurance brokerage helping ...
Customer Retention Sales Manager
Coeur D Alene, ID · On-site
$49K - $56K/yr
Customer Retention Sales Manager Remote | 100% Commission | Leadership Opportunity About The Rustman Agency The Rustman Agency is a fast-growing, client-focused life insurance brokerage helping ...
Director Client Services Ops - Enterprise, West
Meridian, ID · On-site
$120.60 - $195/hr
This position will be measured by retention, profitability, and customer satisfaction. Primary Responsibilities * Determines service organizational structure and development needs for their client ...
New
Director Client Services Ops - Enterprise, West
Meridian, ID · On-site
$120.60 - $195/hr
This position will be measured by retention, profitability, and customer satisfaction. Primary Responsibilities * Determines service organizational structure and development needs for their client ...
New
Licensed Mental Health Counselor
Idaho Falls, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Idaho Falls, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Ammon, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Ammon, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Idaho Falls, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Idaho Falls, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Ammon, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Ammon, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Idaho Falls, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Licensed Mental Health Counselor
Idaho Falls, ID · On-site
$31.50 - $40/hr
Client Retention Rate: 30% or higher Level 2 Counselor - Practitioner: * 2-4 years of experience * LCPC, LCSW, or PSY licensure * Intermediate counseling skills * Developing or working towards a ...
Senior Client Executive
Boise, ID · On-site
$100K - $150K/yr
Promote client attendance at defi SOLUTIONS sponsored events Client Retention : * As a key component of the client's Account Plan, develop a plan to secure timely Service Agreement Renewals.
Quick apply
Senior Client Executive
Boise, ID · On-site
$100K - $150K/yr
Promote client attendance at defi SOLUTIONS sponsored events Client Retention : * As a key component of the client's Account Plan, develop a plan to secure timely Service Agreement Renewals.
Client Services Representative
Meridian, ID · On-site
$23/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead. Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST). Primary ...
Quick apply
Client Services Representative
Meridian, ID · On-site
$23/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead. Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST). Primary ...
Client Services Representative
Meridian, ID · On-site
$23/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead. Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST). Primary ...
Client Services Representative
Meridian, ID · On-site
$23/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead. Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST). Primary ...
Client Services Representative
Meridian, ID · On-site
$24/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary ...
Client Services Representative
Meridian, ID · On-site
$24/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary ...
Client Services Representative
Meridian, ID · On-site
$24/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary ...
Quick apply
Client Services Representative
Meridian, ID · On-site
$24/hr
... retain talent, and build a strong workplace culture. While traditional HR and payroll providers ... Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary ...
Front Desk Receptionist - Wellness
Eagle, ID · On-site
$14.25 - $18.50/hr
Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...
Front Desk Receptionist - Wellness
Eagle, ID · On-site
$14.25 - $18.50/hr
Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...
Front Desk Receptionist - Wellness
Eagle, ID · On-site
$14.25 - $18.50/hr
Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...
Front Desk Receptionist - Wellness
Eagle, ID · On-site
$14.25 - $18.50/hr
Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...
Front Desk Receptionist - Wellness
Eagle, ID · On-site
$14.25 - $18.50/hr
Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...
Quick apply
Front Desk Receptionist - Wellness
Eagle, ID · On-site
$14.25 - $18.50/hr
Address client concerns professionally and escalate issues when appropriate Client Retention & Follow-Up * Conduct follow-up calls, texts, and outreach to clients after visits * Assist with ...
Chief Executive Officer
Coeur D Alene, ID · On-site
$207K - $354K/yr
Build and manage executive and enterprise client relationships that support retention and new business development. * Drive pricing, packaging, and go-to-market strategy across managed services and ...
Quick apply
Chief Executive Officer
Coeur D Alene, ID · On-site
$207K - $354K/yr
Build and manage executive and enterprise client relationships that support retention and new business development. * Drive pricing, packaging, and go-to-market strategy across managed services and ...
Chief Growth Officer
Meridian, ID · On-site
Develop and oversee client retention strategy including identification of risk, opportunities for service expansion, and proactive contract extensions or renewals. * Regularly attend Board meetings ...
Chief Growth Officer
Meridian, ID · On-site
Develop and oversee client retention strategy including identification of risk, opportunities for service expansion, and proactive contract extensions or renewals. * Regularly attend Board meetings ...
Client Retention information
What is the difference between Client Retention vs Customer Service Representative?
| Aspect | Client Retention | Customer Service Representative |
|---|---|---|
| Primary Focus | Building long-term relationships to retain clients | Handling customer inquiries and resolving issues |
| Skills Needed | Relationship management, sales, communication | Communication, problem-solving, product knowledge |
| Work Environment | Sales teams, account management, client-focused roles | Call centers, retail, support departments |
| Goals | Reduce churn, increase client loyalty | Customer satisfaction, issue resolution |
While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.
What is a client retention job?

Job description
Ernest is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Twin Falls, Idaho. This is a full-time position that offers a competitive base salary, plus commissions, bonuses, benefits, and a wonderful company culture.
The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation.
Responsibilities:
- Outside face to face sales
- New business development, account management, client retention
- Develop and maintain your book of business
The benefits of being an Ernest Client Relationship Manager:
- develop, keep, and manage your own accounts
- continue to make residual income from your accounts
- and of course a strong base salary + commission + benefits
- uncapped earnings potential
Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos:
Newest Company Video with Keanu Reeves!
About ERNEST NY
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
1999