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Client Retention Manager Jobs in Nevada (NOW HIRING)

defi SOLUTIONS

Senior Client Executive

Carson City, NV · On-site

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Promote client attendance at defi SOLUTIONS sponsored events Client Retention: * As a key component ...

Bank of America

Financial Center Manager

Las Vegas, NV · On-site

Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...

Bank of America

Financial Center Manager

Las Vegas, NV · On-site

Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...

Courser

Account Manager

Las Vegas, NV · On-site

Inform management of client retention risk through the CODE RED program. This includes developing a client cure plan in conjunction with the services team. * Accurate and timely submission of ...

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Client Retention Manager information

See Nevada salary details

$65.7K

$102.1K

$126.8K

How much do client retention manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client retention manager in Nevada is $102,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $124,700.00 per year, depending on experience, location, and employer.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

What cities in Nevada are hiring for Client Retention Manager jobs?

Cities in Nevada with the most Client Retention Manager job openings:

Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,052 per year, or $49.1 per hour.

Administrative Assistant (Client Retention & Agent Onboarding)

AYS Group

Henderson, NV • On-site

$22/hr

Other

Posted 10 days ago

Job description

Join our fast-paced, high-pressure sales agency! We are a youthful and dynamic team looking for a highly organized professional to support our sales agents (ages 18-35). This is a crucial administrative role focused on client services and agency growth. This position is Mandatory In-Office and requires reliability and professionalism.

Job Type: Part-time to Full-time transition

Compensation & Schedule

  • Starting Rate: $22.00 per hour
  • Initial Schedule: Approximately 20 hours per week (Probationary Period)
  • Transition: Expected move to 40 hours per week upon successful completion of the probationary period.\
This position does not currently include employer-sponsored benefits.

Key Responsibilities

You will be essential in managing core agency operations:

  • Client Management: Handle client retention activities and manage the accurate delivery of new policies.
  • Recruiting Support: Track and manage the status of agency recruiting efforts.
  • Agent Onboarding: Oversee the successful administrative onboarding process for new sales agents.

Requirements

  • Proven ability to work accurately and efficiently in a high-pressure, fast-paced environment.
  • Strong organizational and communication skills.
  • Must be able to reliably commute to the office located near 215 and Pecos/St Rose.

Apply