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Client Retention Manager Jobs in California (NOW HIRING)

Ernest

Client Relationship Manager

Fresno, CA · On-site

New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...

Ernest

Client Relationship Manager

San Luis Obispo, CA · On-site

New business development, account management, client retention * Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: * develop, keep, and manage ...

Ori-gen

Account Manager, Employee Benefits

Cypress, CA · On-site

$75K - $95K/yr

Additional bonuses eligible per client retention. Reports To: Manager of Client Services Build a Career with Purpose At Alliance 360 Insurance Solutions, we believe employee benefits are about more ...

Ori-gen

Account Manager, Employee Benefits

Cypress, CA · On-site

Additional bonuses eligible per client retention. Reports To: Manager of Client Services Build a Career with Purpose At Alliance 360 Insurance Solutions, we believe employee benefits are about more ...

MyOutDesk

Be Seen First

Enterprise Client Success Manager- $280K OTE

Sacramento, CA · On-site

Client Success & Retention * Ensure exceptional client satisfaction across your portfolio ... Experience managing long account management cycles and complex enterprise relationships * Strong ...

City National Bank

Manager - Client

Santa Monica, CA · On-site

Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients. * SALES MANAGEMENT & SUPPORT * Supports ...

City National Bank

Manager - Client

Beverly Hills, CA · On-site

Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients. * SALES MANAGEMENT & SUPPORT * Supports ...

City National Bank

Manager - Client

Commerce, CA · On-site

Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients. SALES MANAGEMENT & SUPPORT Sales Management ...

City National Bank

Manager - Client

Albany, CA · On-site

Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients. * SALES MANAGEMENT & SUPPORT * Supports ...

Total Secure Technology

Account Manager

Sacramento, CA · On-site

$26 - $35/hr

Account Manager Location: Sacramento, CA Work Arrangement: Fully In-Office Compensation: Based on ... Support contract renewals, client retention, and recurring revenue growth. * Identify appropriate ...

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Showing results 21-40

All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in California

Client Retention Manager information

See California salary details

$63.7K

$98.9K

$122.9K

How much do client retention manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client retention manager in California is $98,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $120,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities in California are hiring for Client Retention Manager jobs? Cities in California with the most Client Retention Manager job openings:
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in California as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $98,905 per year, or $47.6 per hour.

Client Relationship Manager

Ernest

Fresno, CA • On-site

Full-time

Re-posted 25 days ago

Job description

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Fresno, CA. This is a full-time position that offers a competitive base salary, plus commission, bonuses, car allowance, benefits, and a WONDERFUL company culture.
The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation.
Responsibilities:
  • Outside face to face sales
  • New business development, account management, client retention
  • Develop and maintain your book of business

The benefits of being an Ernest Client Relationship Manager:
  • develop, keep, and manage your own accounts
  • continue to make residual income from your accounts
  • and of course a strong base salary + commission + benefits
  • uncapped earnings potential

Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos:
Ernest's Cardboard Guitar Strikes a Chord
Moving Packaging Forward
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

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