Client Reporting Performance Analyst Jobs in Massachusetts

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

As a Senior Enterprise Performance Analyst, you will be the architectural link between raw data and strategic action.  By synthesizing insights from across the organization, you'll empower leaders with the visibility needed to optimize site operations and steer high-level decision-making. 

• Design and deploy interactive dashboards and analytical reports to proactively track and monitor quality metrics, providing the visibility needed for teams to meet performance standards
• Decode and analyze complex performance datasets to pinpoint the exact levers that optimize patient service levels and accelerate clinical trial delivery
• Lead both high-frequency reporting and deep-dive ad hoc analytics to keep business initiatives on track and aligned with organizational goals
• Partner with departmental leaders across the entire value chain to gather necessary information, ensuring accurate tracking performance with the goal of cross-functional improvements
• Architect key indicators across departments, leading team efforts to produce data that sheds light on execution performance, strengths, and hidden opportunities
• Serve as a business consultant to the operations team and a technical point of contact for strategic customers when required.
• Act as a force multiplier by mentoring junior analysts and championing data literacy through systems training across the organization

• Advanced proficiency in SQL, Excel, and Power BI is essential for pulling together disparate data sets
• A conceptual thinker who thrives in ambiguity; you can translate vague business problems into structured analytical projects and pivot as priorities change
• A deep-seated curiosity to uncover the "why" behind the numbers, with the ability to create and support a narrative based on quantitative findings
• Excellent verbal and written communication skills, with the ability to present findings to site-level staff and organizational leaders alike
• Highly organized with a track record of meeting deadlines in fast-paced environments

• Minimum Education:
  • A bachelor's degree in computer science, Engineering, Business, or a related technical field is required
• Minimum Experience:
  • 2+ years of relevant experience in data analytics, enterprise performance, or a similar strategic role.  Experience in healthcare or clinical trials is highly preferred

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
• Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

The expected pay range for this role is $70,000 - $90,000 USD per year for full time team members.

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match 

Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. 

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Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com