Client Reporting Associate Jobs in Stockton, CA (NOW HIRING)

Data and Reporting Specialist

Hybrid Remote/In-Person Full-Time (40 hours per week) Position in Tracy, CA (Non-Exempt)

Reports To: System Administrator

Who We Are

Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier.

RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.

Who You Are

You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services.

You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies.

What qualifications are required for this position?

You Are Also:

• Someone with a High school diploma or GED.
• Experience with HMIS strongly preferred.
• Proficiency with Google Suite.
• Interested in processing data for a nonprofit service agency.
• Experienced in working in a mission-driven organization and in a capacity where information is sensitive in nature.
• Able to work closely with staff throughout all agency departments.
• Someone with the ability to prioritize and complete tasks within established timeframes.
• Able to maintain confidentiality and integrity with data and comply with victims services laws.
• Someone with strong computer skills and the ability to enter data into a computer quickly and accurately.
• Someone with strong attention to detail and ability to think analytically.
• Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents. Able to meet all licensing requirements of Community Care Licensing.

What You Will Do

This position is a hands-on position and is responsible for inputting a high volume of data from multiple sources, ensuring all necessary data is being entered and maintained, as well as assisting the Associate Director of Data and Reporting in reporting duties. In addition, the Data and Reporting Specialist must verify and edit data as needed as part of regular maintenance and follow up with staff regarding any irregularities or missing information.

Responsibilities include

1. Data entry into specified data systems for reporting requirements
2. Routinely complete monthly reports, maintaining organization and documentation practices
3. Assist System Administrator with quarterly, bi-annual and annual reporting requirements including narrative writing, data entry, and communication with staff
4. Assist staff with data system accounts and facilitate trainings on data system processes
5. Verify and edit data across multiple systems as needed
6. Log incomplete or missing items for correction by staff as needed
7. Create and maintain documentation of processes and procedures
8. Adhere to agency technology guidelines as well as legal and regulatory standards.
9. Actively participate in meetings with supervisor. Attend all mandatory meetings including all staff meetings, team meetings and others as requested by the supervisor.
10. Complete functional timesheets by assigned due dates in compliance with time allocations.
11. Actively participate in reflective supervision sessions.
12. Other duties as assigned.

Working Conditions

This position is eligible for hybrid in person & remote work. Time spent on-site versus remote working will be discussed and agreed upon with your supervisor. You are expected to be availableon-site as necessary given business needs. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.

Local travel in the greater Bay Area may be required.

Applying

The pay scale for the Data and Reporting Specialist is $28.72-$31.74 per hour (non-exempt). The benefits that come with working at Ruby's Place at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, sabbatical, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week position. This is a hybrid position (flex work), with three days required in our Tracy office. Applicants must be located in the greater Bay Area.

Preference will be given to internal applicants.

If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts:

• Why do you want to work for RP and why are you a good fit for this role? (200 words max)
• Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences).
• Describe your system for how you approach managing your work on multiple, concurrent, high-priority tasks.