Client Reporting Associate Jobs in Charlotte, NC

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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Process cash and non-cash transactions in the loan servicing application, with a demonstrated ability to accurately complete more complex transactions.

Generate and send all lender remittances and corresponding reporting for all lender types, including all IRP reporting (CMBS) and Agency reporting (FNMA, FHLMC, GNMA), with demonstrated ability to accurately remit and report on more complex lender types.

Facilitate the delivery of funds to external clients and other third parties as required.

Perform system balancing, clear cash exceptions and perform cash management functions.

Perform daily operations account reviews as well as daily reviews on high-volume DDA's.

Monitor and review all Adjustable Rate Mortgage (ARM) loans to ensure accurate billing.

Monitor and review all Bond loans to ensure accurate billing.

Maintain accurate records for autodraft payments and excess rent refunds.

Administer the opening and closing of bank accounts.

Assist Investor Accounting & Reporting Manager in development of Investor Reporting Analysts.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

College Degree or equivalent education and training.

4 years' work related experience

Good written and verbal communication skills.

Ability to efficiently and consistently produce accurate and timely work product.

Strong organizational, time management and problem-solving skills.

Ability to multi-task in a fast paced environment with heavy interaction with teammates and clients.

Ability to collaborate or work independently.

Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Mortgage banking and accounting experience.

Preferred Qualifications:

Commercial loan operations experience.

Other Job Requirements / Working Conditions

Sitting / Standing / Walking / Bending / Lifting

Able to sit for extended periods of time and periodically move about during the work day.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and be able to hear and speak with individuals in person and on the phone

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Mental

Able to focus, interpret information logically to solve problems, and answer customers' questions appropriately.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

Physical Conditions / Environment

Normal office environment where there is little or no discomfort due to temperature, dust, noise, or other disagreeable elements.

Other

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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