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Client Relations Jobs in Denver, CO (NOW HIRING)

Machol & Johannes, LLC

Client Relations Liaison

Denver, CO · On-site

$41K - $51K/yr

The Client Relations Liaison is responsible for managing the firm's reputation with the clients to ensure operations are in accordance with all our client's requirements fostering professional ...

Machol & Johannes, LLC

Client Relations Liaison

Denver, CO · On-site

$41K - $51K/yr

The Client Relations Liaison is responsible for managing the firm's reputation with the clients to ensure operations are in accordance with all our client's requirements fostering professional ...

Enverus

Owner Relations Agent - 26-271

Denver, CO · On-site

$41K - $51K/yr

We are currently seeking an Owner Relations Agent to join our Customer Support team. This role ... Ability to multi-task between several critical client situations at the same time * Ability to ...

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All JobsClient Relations JobsClient Relations Jobs in Denver, CO

Client Relations information

See Denver, CO salary details

$25.6K

$48.3K

$68.7K

How much do client relations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations in Denver, CO is $48,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $51,300.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Denver, CO?

The most popular types of Client Relations jobs in Denver, CO are:

What cities near Denver, CO are hiring for Client Relations jobs?

Cities near Denver, CO with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Denver, CO as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $48,468 per year, or $23.3 per hour.

Client Relations Liaison

Machol & Johannes, LLC

Denver, CO • On-site

$41K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Company Description

Machol & Johannes, LLC and its affiliates is a premier collections law firm operating in Colorado, Washington State, Oregon, New Mexico, Wyoming, Idaho, Utah, and Oklahoma. We offer representation and customer service in the fields of Collection, Bankruptcy, and Creditor Rights.

Job Description

The Client Relations Liaison is responsible for managing the firm's reputation with the clients to ensure operations are in accordance with all our client's requirements fostering professional relationships while performing under strict deadlines in a highly regulated environment. The work involves handling client reporting of their inventory regarding account status, inventory flow, disputes, complaints, and balance information, as well as answering questions that come up in the regular course of business.

Primary Responsibilities:

  • Receive and respond to internal and external client requests within established timelines while working closely with internal departments in order to identify solutions to issues as they arise or as requested by the client
  • Responsible for the movement of an assigned client's inventory, ensuring new placements and closures of accounts are completed in a timely manner and performed according to all client requirements
  • Investigate and resolve client exceptions including disputes, complaints, answers, and counterclaims, ensuring responses to and from the clients are handled in accordance with client requirements
  • Prepare daily, weekly, and monthly inventory reports which contain various information
  • Respond to client requests regarding status of accounts and their portfolio as a whole
  • Proactively work to expeditiously resolve exceptions regarding the client's inventory as they arise
  • Represent the Client Relations team on assigned client calls and be able to speak knowledgeably as to the client's requirements regarding reporting and the status of placed accounts
  • Identify process improvements and recommend necessary changes to better the department and the firm as a whole
  • Build and cultivate professional client relationships
  • Other duties as assigned.
Qualifications

Job Qualifications:

Education, Formal Training or Certificates:

  • High School Diploma

Experience:

  • Outstanding business-to-business customer service with experience in a client-facing role or department is strongly preferred
  • Previous experience in the collection industry preferred
  • Previous experience in the legal industry preferred

Knowledge, Skills and Abilities:

  • Ability to maintain knowledge and familiarity with internal procedures and Client Guidelines
  • Ability to identify process improvements and adapt to changes quickly
  • Ability to manage time effectively
  • Ability to handle competing, simultaneous demands
  • Proven experience meeting strict, often short deadlines under high pressure
  • Troubleshooting issues and communicating solutions both in writing and verbally
  • Maintain a high degree of attention to detail in a fast-paced work environment
  • Advanced knowledge of Microsoft Office Suite including Word, Outlook, and Excel.

Working Environment:

  • Majority of this position will be in a professional office environment
  • Sitting - 80%, Standing/Walking - 20%
  • Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties
  • Will occasionally need to lift up to 10 lbs.
Additional Information

Benefits

This is a full-time position that is eligible for our total rewards package, including multiple medical & dental plan options, vision coverage, life and disability offerings, flexible spending accounts for health and dependent savings, health savings account and a 401(k) plan. We have a great deal of voluntary benefits including a supportive Employee Assistance Program, a Health Saving Account and a Flexible Spending Account as added benefits to our medical plans. We offer various discounts of up to 40 percent on more than five million products and services, including Computers and Electronics, Theme Parks, Vacation
Packages, Cell phone provider discounts up to 22% off your monthly statement, Car Rentals, and Hotels, Gifts and Retail Shopping, Child and Senior Care Products and Services, Movie Tickets and Video Rentals. Each employee will receive a fully paid Eco Pass for transportation. We offer vacation and sick
time, flexible scheduling and a year-end bonus potential.

Compensation is based upon education, salary history and experience. Qualified applicants must be eligible to work in the United States without visa sponsorship. EOE

Apply Now: http://careerwebapp.us/client-relations-liaison-2

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