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Client Relations Associate Jobs in Wheat Ridge, CO

Machol & Johannes, LLC

Client Relations Liaison

Denver, CO · On-site

$41K - $51K/yr

The Client Relations Liaison is responsible for managing the firm's reputation with the clients to ensure operations are in accordance with all our client's requirements fostering professional ...

Communications Strategy Group

PR Associate

Denver, CO · On-site

$60K - $75K/yr

Roles and Responsibilities Public relations associates at CSG are detail-oriented professionals ... Manage the tracking and reporting on ROI for clients based on specific client goals/objectives (e.g ...

Worldpay

Relationship Executive - Associate

Denver, CO

$91K - $134K/yr

Manage inbound client requests as a collective team. * Collaborate across the Mid-Market team, support teams, and cross-sales team to bring cohesive engagement to clients while determining the ...

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Client Relations Associate information

See Wheat Ridge, CO salary details

$26.6K

$50K

$71.2K

How much do client relations associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client relations associate in Wheat Ridge, CO is $50,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $53,100.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are popular job titles related to Client Relations Associate jobs in Wheat Ridge, CO?

For Client Relations Associate jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Wheat Ridge, CO look for?

The top searched job categories for Client Relations Associate jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Client Relations Associate jobs?

Cities near Wheat Ridge, CO with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $50,042 per year, or $24.1 per hour.

Client Relations Liaison

Machol & Johannes, LLC

Denver, CO

$41K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Company Description

Machol & Johannes, LLC and its affiliates is a premier collections law firm operating in Colorado, Washington State, Oregon, New Mexico, Wyoming, Idaho, Utah, and Oklahoma. We offer representation and customer service in the fields of Collection, Bankruptcy, and Creditor Rights.

Job Description

The Client Relations Liaison is responsible for managing the firm's reputation with the clients to ensure operations are in accordance with all our client's requirements fostering professional relationships while performing under strict deadlines in a highly regulated environment. The work involves handling client reporting of their inventory regarding account status, inventory flow, disputes, complaints, and balance information, as well as answering questions that come up in the regular course of business.

Primary Responsibilities:

  • Receive and respond to internal and external client requests within established timelines while working closely with internal departments in order to identify solutions to issues as they arise or as requested by the client
  • Responsible for the movement of an assigned client's inventory, ensuring new placements and closures of accounts are completed in a timely manner and performed according to all client requirements
  • Investigate and resolve client exceptions including disputes, complaints, answers, and counterclaims, ensuring responses to and from the clients are handled in accordance with client requirements
  • Prepare daily, weekly, and monthly inventory reports which contain various information
  • Respond to client requests regarding status of accounts and their portfolio as a whole
  • Proactively work to expeditiously resolve exceptions regarding the client's inventory as they arise
  • Represent the Client Relations team on assigned client calls and be able to speak knowledgeably as to the client's requirements regarding reporting and the status of placed accounts
  • Identify process improvements and recommend necessary changes to better the department and the firm as a whole
  • Build and cultivate professional client relationships
  • Other duties as assigned.
Qualifications

Job Qualifications:

Education, Formal Training or Certificates:

  • High School Diploma

Experience:

  • Outstanding business-to-business customer service with experience in a client-facing role or department is strongly preferred
  • Previous experience in the collection industry preferred
  • Previous experience in the legal industry preferred

Knowledge, Skills and Abilities:

  • Ability to maintain knowledge and familiarity with internal procedures and Client Guidelines
  • Ability to identify process improvements and adapt to changes quickly
  • Ability to manage time effectively
  • Ability to handle competing, simultaneous demands
  • Proven experience meeting strict, often short deadlines under high pressure
  • Troubleshooting issues and communicating solutions both in writing and verbally
  • Maintain a high degree of attention to detail in a fast-paced work environment
  • Advanced knowledge of Microsoft Office Suite including Word, Outlook, and Excel.

Working Environment:

  • Majority of this position will be in a professional office environment
  • Sitting - 80%, Standing/Walking - 20%
  • Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties
  • Will occasionally need to lift up to 10 lbs.
Additional Information

Benefits

This is a full-time position that is eligible for our total rewards package, including multiple medical & dental plan options, vision coverage, life and disability offerings, flexible spending accounts for health and dependent savings, health savings account and a 401(k) plan. We have a great deal of voluntary benefits including a supportive Employee Assistance Program, a Health Saving Account and a Flexible Spending Account as added benefits to our medical plans. We offer various discounts of up to 40 percent on more than five million products and services, including Computers and Electronics, Theme Parks, Vacation
Packages, Cell phone provider discounts up to 22% off your monthly statement, Car Rentals, and Hotels, Gifts and Retail Shopping, Child and Senior Care Products and Services, Movie Tickets and Video Rentals. Each employee will receive a fully paid Eco Pass for transportation. We offer vacation and sick
time, flexible scheduling and a year-end bonus potential.

Compensation is based upon education, salary history and experience. Qualified applicants must be eligible to work in the United States without visa sponsorship. EOE

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