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Client Relations Associate Jobs in Ridgewood, NJ

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Client Relations Associate information

See Ridgewood, NJ salary details

$25.3K

$47.6K

$67.8K

How much do client relations associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client relations associate in Ridgewood, NJ is $47,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $50,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What job categories do people searching Client Relations Associate jobs in Ridgewood, NJ look for?

The top searched job categories for Client Relations Associate jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Client Relations Associate jobs?

Cities near Ridgewood, NJ with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,644 per year, or $22.9 per hour.

Junior Client Service & Relations Associate - Altium Wealth Management

hightower

Purchase, NY

$42K - $53K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

Your Future Team

Do you grow in a warm and positive environment where there is a clearly defined process and your role requires someone with a welcoming style? Is efficiency one of your strengths, allowing you to handle multiple tasks at once while ensuring accuracy and consistent completion? Do want to begin a career in the dynamic wealth management industry?

Founded in 2010, Altium believes that our clients wealth decisions are often compelled by a higher sense of purpose. Our mission far exceeds wealth generation: we want to empower our clients to create the life that they envision for themselves, their families, and their communities.

Altium Wealth is looking for a strategic professional to join our growing Client Service team. Our Client Service team directly impacts our client experience and is important to the success of the organization.

Please note this position requires you to be in the office Monday-Friday

What You'll Do

  • You will serve as a liaison between clients and advisors, delivering quality service both internally and externally.
  • Coordination and preparation for client meetings, including post-meeting documentation and follow-up
  • Schedule meetings including confirmation emails
  • Use the group's different applications (Outlook, Salesforce, Schwab, TD, Fidelity) to obtain account information and complete/coordinate all aspects of client service and account maintenance requests
  • Field client requests and complete tasks, following through to make sure client's needs are met while following compliance standards
  • Manage client data within CRM (Salesforce) and monitor to ensure accuracy
  • Process and track insurance maintenance requests for client policies
  • Other responsibilities as may be assigned


What You'll Bring

  • Team player who shows a client first attitude
  • Adaptable to constant change
  • Attention to detail and strong follow up/follow through skills
  • Excellent customer-facing skills
  • Strong written and verbal communication skills
  • The ability to accomplish a variety of tasks in a thoughtful, organized manner and able to prioritize and re-prioritize throughout the day
  • Show strong aptitude to anticipate client requests
  • Maintain composure and remain positive under pressure even in time sensitive and complex situations
  • 1+ years of experience in Financial Services
  • 1+ years of experience maintaining client relationships and providing service in a corporate environment
  • Proficiency in MS Outlook and MS Word (Excel a plus)
  • Prior experience with CRM software, preferably Salesforce


What We Offer

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
  • Salary range- $65,000-$75,000 plus discretionary bonus (exact amount is dependent on experience) 


Hightower's Story 

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

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