Client Relations Associate Jobs in Richfield, WI

Build your best future with the Johnson Controls team

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results, and help move society forward.

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The Associate Director‑ Labor & Employment reports to the Executive Director for Labor & Employment, Americas. The Associate Director serves as a member of JCI’s Global Law & Policy Team focused on providing proactive, strategic, efficient, and cost‑effective advice and counseling on a broad array of labor and employment related issues.

• Provide practical, business‑savvy legal advice with respect to a wide range of labor and employment matters, including employee relations, recruitment and hiring, restrictive covenants, wage and hour, equal pay, leaves of absence, performance management, disciplinary actions, terminations, workplace safety, reorganizations, reductions in force, executive compensation, international assignments, employment agreements and employee benefits.
• In conjunction with HR, develop, revise and implement US and global employment‑related policies and procedures to ensure compliance with all laws, regulations and legal standards.
• Support compliance and investigations processes. Independently manage sensitive investigations.
• First‑Chair responsibility for responding to charges, audits, compliance reviews, and investigations pending before EEOC, NLRB, DOL and/or corresponding state or local agencies.
• Independently manage single plaintiff and class action employment litigation, developing strategy, facilitating discovery, driving performance, ensuring efficiency and being responsible and accountable for the results.
• Provide strategic advice regarding reorganizations to assist the business in meeting operational goals while mitigating legal risk.
• Draft, review, interpret and negotiate employment related agreements, including employment agreements, separation agreements, restrictive covenants, confidentiality agreements, retention bonuses.
• Prepare regular communications and updates to human resources and business leaders on labor and employment‑related topics, including new laws that impact the workplace.
• Provide legal advice and counsel on global mergers and acquisitions. Serve as work stream leader on employment and labor related topics.

• JD Degree; must be a member in good standing of a U.S. state bar
• Minimum 5 years of labor and employment experience in a law firm or in‑house counsel role, or both
• Experience litigating single plaintiff and class action employment independently, including first chairing mediations and case resolution efforts.
• Independent client counseling experience on L&E legal issues, including leaves of absences, accommodations, discrimination, retaliation, employment terminations, wage‑and‑hour compliance, and background checks.
• Experience with traditional labor preferred, including collective bargaining negotiations, union campaigns, and labor arbitrations.
• Excellent communication and presentation skills
• Ability to make sound judgment calls under pressure
• Strong leadership skills
• Demonstrated ability to collaborate effectively with others in a matrixed management structure
• Ability to drive process changes, resource efficiencies, and change management in the provision of legal services
• Exceptional and demonstrated project management skills
• Ability to build positive relationships with senior management, the business, and other members of the legal team and to influence outcomes positively

$145,000-$185,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology‑assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us