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Client Relations Associate Jobs in Newton, KS (NOW HIRING)

Client Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Demonstrate Proactive solutions-based approach to enhancing client relations * Onboard new clients ... Values and understands the importance of diversity, equity, and inclusion among all IMA associates

... relations law. This position is based in Wichita, Kansas, and serves clients throughout Sedgwick ... Client referral bonuses * Clearly defined annual billable-hour goal of 1,500 hours Exceptional ...

... relations law. This position is based in Wichita, Kansas, and serves clients throughout Sedgwick ... Established Firm Support Stange Law Firm provides strong marketing and consistent client demand.

Attorney/Lawyer

Hutchinson, KS · On-site +1

$90K - $120K/yr

... relations law. These positions are based in our Wichita and Topeka offices and serve clients ... Client referral bonuses * Clearly defined annual billable-hour goal of 1,500 hours Exceptional ...

Attorney/Lawyer

Wichita, KS · Hybrid

$90K - $120K/yr

... relations law. This position is based in Wichita, Kansas, and serves clients throughout Sedgwick ... Client referral bonuses * Clearly defined annual billable-hour goal of 1,500 hours Exceptional ...

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Client Relations Associate information

See Newton, KS salary details

$22K

$41.5K

$59K

How much do client relations associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations associate in Newton, KS is $41,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,000.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What cities near Newton, KS are hiring for Client Relations Associate jobs?

Cities near Newton, KS with the most Client Relations Associate job openings:

Client Service Representative

IMA Financial Group

Wichita, KS • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


IMA Financial Group rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Overview:
The Client Service Representative serves as the primary operational and service interface for clients focused on delivering responsive support, supporting Private Wealth advisors, and ensuring a consistent client experience. We provide service to our clients with passion and integrity. At IMA, we have a strong focus on employee development and collaboration. Through comprehensive training, mentorship, and client-centric innovation, our service professionals are empowered to transform clients' lives while growing in their own careers.
Key Responsibilities:
  • Manage existing client relationships with moderate guidance by processing client requests, resolving client inquiries, and making sure key client information is up to date.
  • Demonstrate Proactive solutions-based approach to enhancing client relations
  • Onboard new clients by collecting client data, financial statements, and training on digital tools
  • Drive client retention by proactively reaching out to clients and documenting follow up
  • Work collaboratively with an investment team, compliance, financial planning and Private Wealth advisors to provide a consistent client experience
  • Collaborate with partners to ensure consistent client service quality.
  • Perform administrative duties that support the Private Wealth advisor including but not limited to answering phones, scheduling appointments, and business travel.
  • Engage in available training and educational opportunities to stay current on policies and procedures
  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates
  • Perform other work-related duties as assigned.

Required Experience and Skills:
  • Bachelor's Degree preferred
  • 2 to 3 years of similar or related experience preferred
  • Must currently hold, or obtain within 120 days of employment, a FINRA Series 65 license
  • Continued employment is contingent upon obtaining the license within this timeframe.
  • Experience working with high-net-worth individuals and families
  • Proficiency with Salesforce, Microsoft Office suite, and AI tools.

#LI-TC1
Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We've built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
• Business Insurance Magazine - Best Places to Work in Insurance
• US Insurance Awards - Community Outreach Project of the Year
• U.S. Chamber of Commerce Citizen Awards - Best Corporate Steward finalist
• Inc. Magazine Best Workplaces
• Inc. 5000 - List of Fastest Growing Companies
• Alaska Journal of Commerce - Best Workplaces in Alaska
• Charlotte Business Journal - Best Places to Work
• Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• Connecticut Top Workplaces
• Dallas Business Journal - Best Places to Work
• Denver Business Journal - Best Places to Work
• Denver Business Journal - Fast 50
• Kansas City Business Journal - Best Places to Work
• Los Angeles Business Journal - Best Places to Work
• Puget Sound Business Journal - Washington's Best Workplaces
• Tampa Bay Times - Best Workplaces
• The Salt Lake City Tribune Top Workplaces
• Utah Business - Best Places to Work
• Wichita Business Journal - Best Places to Work
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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