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Client Relations Associate Jobs in New Castle, DE

Flik Hospitality Group

DIR, CATERING

Wilmington, DE · On-site

You will manage a team of staff, build client relations, along with ensuring the catering offered ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Sally Beauty

Assistant Store Manager

Wilmington, DE

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

CosmoProf

Store Manager - CosmoProf Newark

Newark, DE · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

CosmoProf

Store Manager - CosmoProf Newark

Newark, DE · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in New Castle, DE

Client Relations Associate information

See New Castle, DE salary details

$24.2K

$45.5K

$64.8K

How much do client relations associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations associate in New Castle, DE is $45,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $48,300.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What job categories do people searching Client Relations Associate jobs in New Castle, DE look for?

The top searched job categories for Client Relations Associate jobs in New Castle, DE are:

What cities near New Castle, DE are hiring for Client Relations Associate jobs?

Cities near New Castle, DE with the most Client Relations Associate job openings:

Client Relations Associate jobs near you

DIR, CATERING

Flik Hospitality Group

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Coordinates and oversees internal and external catering events

  • Develops and maintains the catering marketing plan including event planning services and menu development

  • Hires, trains, and schedules catering staff, and develops existing staff in service techniques, menu presentation, policies, and procedures

Job description

Salary: 65000 to 75000

Other Forms of Compensation:  

What makes FLIK click


What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Working as a Catering Director, you have the responsibility for Catering and Events. You will manage a team of staff, build client relations, along with ensuring the catering offered to our guests is of outstanding quality. 

Key Responsibilities:

  • Coordinates and oversees internal and external catering events
  • Develops and maintains the catering marketing plan including a comprehensive event planning service to clients and detailed menu development
  • Hires, trains, and schedules catering staff, and will be actively involved in the development of existing catering staff in-service techniques, menu presentation, policies, and procedures
  • Ensures successful operations of catering functions including labor cost control, foods cost control and preparation, transportation, setup, operation, and cleanup of all events

Preferred Qualifications:

  • Bachelor's Degree is required in Hospitality or Culinary Arts
  • Minimum of 5 years of experience in the hospitality industry including 2 years in management (preferably Catering Management) is required
  • Booking, selecting and costing menu items, pricing contracts, and resourcing temporary help and equipment experience is key
  • The ability to supervise food preparation, service, and cleanup is also essential

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Flik Hospitality are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Req ID: 1564675

Flik Hospitality Group 

Shane Tirpak 

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