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Client Relations Associate Jobs in Jacksonville, FL

Genesis Global Group

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Entry Level Account Manager- Jacksonville, FL

Jacksonville, FL · On-site

$40K/yr (+ commission)

Establish positive long-term client relations * Educate and train clients, research problems and ... Medical Assistant certification or Associate Degree, BA/BS preferred. We Offer: * Salary & Uncapped ...

Pwc

Data Strategy & Governance -Director

Jacksonville, FL · On-site

$155K - $410K/yr

... client relations while fostering an environment where innovation thrives. This role presents a ... Associate - SAP Master Data Governance (MDG) - SnowPro Core / SnowPro Advanced - Databricks ...

Haskell

Senior Project Manager - Federal

Jacksonville, FL · On-site

$90 - $130/hr

Manages client relations, including progress meetings, correspondence, periodic reports, change ... The associate frequently is required to sit, reach with hands and arms, talk, and hear. Equal ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Jacksonville, FL

Client Relations Associate information

See Jacksonville, FL salary details

$23.2K

$43.6K

$62.1K

How much do client relations associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relations associate in Jacksonville, FL is $43,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,300.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Jacksonville, FL?

The most popular types of Client Relations jobs in Jacksonville, FL are:

What job categories do people searching Client Relations Associate jobs in Jacksonville, FL look for?

The top searched job categories for Client Relations Associate jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Client Relations Associate jobs?

Cities near Jacksonville, FL with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Jacksonville, FL as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $43,631 per year, or $21 per hour.

Entry Level Account Manager - Jacksonville, FL

ggg

Jacksonville, FL

$40K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Summary: Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.

MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.  

 

Essential Functions: 

  • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
  • Establish positive long-term client relations
  • Educate and train clients, research problems and coordinate solutions between the laboratory and client
  • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
  • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
  • Maintain knowledge of competitors and their presence in assigned territory

Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required 

  • 1-3 years of successful customer service experience.
  • Well-developed multi-tasking, organizational skills, and detail orientation are key to success 
  • Energy, motivation, enthusiasm, and integrity
  • Excellent written and verbal communication skills
  • Must demonstrate sound judgment and decision-making ability
  • Computer proficiency in MS Office, Excel, e-mail and internet functions
  • Knowledge of laboratory testing and competing products. 
  • Must be able to travel within the coverage area and occasionally nationwide

 

Physical Demands: Physical, Mental and Workplace Environment Conditions

  • Use hands to handle, control, or feel objects, tools, or controls
  • Ability to sit, stand and walk
  • Ability to drive motor vehicle

Workplace Conditions: Workplace Environment Conditions

  • Requires frequent traveling by motor vehicle 
  • May be exposed to various workplace environments when meeting with customers

 

Education and Certifications: 

  • Medical Assistant certification or Associate Degree, BA/BS preferred. 

We Offer:

  • Salary & Uncapped Incentive Payout Plan
  • Company Car
  • Medical, Dental & Vision Insurance
  • Short and Long Term Disability
  • Life Insurance
  • Dependent Care Flex Spending Account
  • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
  • Identity Theft Protection
  • 401(k) Plan
  • Paid Vacation & Holiday
  • Business Professional Environment

Visit us at https://www.mdlab.com/

Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.

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