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Client Relations Associate Jobs in Greenville, MS

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Client Relations Associate information

See Greenville, MS salary details

$22.7K

$42.8K

$60.9K

How much do client relations associate jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client relations associate in Greenville, MS is $42,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What cities near Greenville, MS are hiring for Client Relations Associate jobs?

Cities near Greenville, MS with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Greenville, MS as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $42,832 per year, or $20.6 per hour.

Operations Manager - Wastewater Treatment Plant

Greenville, MS

Trilon
Civil Engineering Construction • 201 - 500 employees
Learn more about Trilonexternal

Full-time

Re-posted 17 days ago

Job description

Waggoner Engineering, Inc. is seeking an Operations Manager to lead wastewater treatment operations in Greenville, Mississippi. This key leadership role is responsible for ensuring the safe, efficient, and compliant operation of the Greenville Wastewater Treatment Plant and collection system while supporting the essential infrastructure that serves the local community. The ideal candidate will bring strong operational leadership, a commitment to environmental stewardship, and a focus on continuous improvement in wastewater treatment and utility operations.
The Operations Manager is responsible for the overall operation, maintenance, compliance, safety, and performance of the Greenville Wastewater Treatment Plant and associated collection system assets. This position provides leadership to plant operations staff, ensures compliance with all federal, state, and local environmental regulations, manages budgets and resources, and drives continuous improvement initiatives to ensure safe, efficient, and reliable wastewater treatment operations. The Operations Manager serves as the primary point of contact for regulatory agencies, municipal leadership, and internal stakeholders.
Plant Operations & Compliance
  • Direct and oversee the daily operations of the wastewater treatment plant and related facilities. 
  • Ensure compliance with all applicable permits, including NPDES requirements, state regulations, and environmental standards. 
  • Monitor plant performance, operational data, laboratory results, and process control activities to optimize treatment efficiency. 
  • Develop and implement operational procedures, preventive maintenance programs, and emergency response plans. 
  • Ensure accurate and timely submission of regulatory reports and operational records. 
  • Coordinate with regulatory agencies during inspections, audits, and compliance reviews. 
  • Assist engineering teams in support of EPA Consent Decree compliance activities, including the identification, tracking, and reporting of sanitary sewer overflows (SSOs).
  • Must reside within a 30-minute travel time of the Greenville Wastewater Treatment Plant and be able to respond to on-call and emergency situations within the required timeframe.
Leadership & Staff Management
  • Lead, coach, develop, and supervise plant operators, maintenance personnel, laboratory staff, and other assigned employees. 
  • Establish performance expectations and conduct employee evaluations. 
  • Coordinate staffing schedules, on-call rotations, and training programs. 
  • Foster a culture of accountability, teamwork, safety, and continuous improvement. 
  • Support recruitment, onboarding, and development of operations personnel. 
Safety & Risk Management
  • Promote and enforce all company and regulatory safety requirements. 
  • Conduct safety meetings, inspections, and incident investigations. 
  • Ensure employees maintain required certifications, training, and safety qualifications. 
  • Develop and maintain emergency response procedures for plant operations.
Financial & Asset Management
  • Develop and manage annual operating and maintenance budgets. 
  • Monitor expenditures and identify opportunities for cost savings and operational efficiencies. 
  • Manage contracts, vendors, equipment purchases, and service agreements. 
  • Assist with capital improvement planning and infrastructure upgrades. 
  • Maintain asset management and maintenance tracking systems. 
  • Serve as the liaison with City Hall and Public Works teams for budget matters and other operational information.
Client & Community Relations
  • Serve as the primary operational liaison with City officials, regulatory agencies, consultants, contractors, and stakeholders. 
  • Support municipal leadership with operational updates, performance metrics, and capital planning recommendations. 
  • Respond to operational concerns, emergencies, and public inquiries as needed.
Education
  • High School Diploma or GED required. 
  • Associate's or Bachelor's degree in Environmental Science, Engineering, Biology, Chemistry, Water Resources, or related field preferred. 
Experience
  • Experience managing regulatory compliance, operations staff, and maintenance programs. 
  • Municipal wastewater treatment experience preferred. 
Licenses & Certifications
  • Mississippi Wastewater Operator Certification (Class IV preferred or ability to obtain within a specified timeframe). 
  • Valid driver's license with acceptable driving record. 
  • OSHA and safety-related certifications preferred. 
Knowledge, Skills & Abilities
  • Thorough knowledge of wastewater treatment processes, equipment, laboratory testing, and process control. 
  • Strong understanding of NPDES permits and environmental regulations. 
  • Ability to interpret operational data and make sound process-control decisions. 
  • Strong leadership, communication, and team development skills. 
  • Experience with budgeting, capital planning, and asset management. 
  • Ability to respond to emergencies and serve in an on-call capacity when required. 
  • Proficiency with Microsoft Office, SCADA systems, CMMS software, and operational reporting tools.
Key Performance Indicators (KPIs)
  • Regulatory Compliance (permit violations and reporting accuracy) 
  • Plant Performance & Treatment Efficiency 
  • Safety Performance (TRIR, incidents, near misses) 
  • Budget Adherence 
  • Equipment Reliability & Preventive Maintenance Completion 
  • Employee Development & Retention 
  • Client Satisfaction 
  • Environmental Compliance and Audit Results
Waggoner Core Expectations
  • Inspire trust and accountability. 
  • Engage employees, clients, and stakeholders. 
  • Deliver safe, compliant, and efficient wastewater operations. 
This position is responsible for ensuring the Greenville WWTP operates safely, efficiently, and in full compliance while developing a high-performing team that supports the City of Greenville and Waggoner's commitment to operational excellence.
We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including: 

  • WEI Incentive Program 
  • Healthy Workplace Program 
  • Employee Referral Bonus 
  • Competitive Health Benefits 
  • Career Development and Training 
  • Flexible/Hybrid Schedule 
  • Community Service Opportunities 

Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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