Client Relations Associate Jobs in Kentucky (NOW HIRING)

The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.

• JOB RESPONSIBILITIES
• Sales and Client Relations
  • Achieve store sales goals and other financial targets
  • Provide training for team in selling techniques and product knowledge
  • Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
  • Demonstrate the highest level of service for a luxury brand, mentor team on service standards and assist in the cultivation of new and existing clients
  • Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities
• Stock and Inventory Management
  • Communicate with leaders to ensure inventory meets business needs
  • Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
  • Conduct inventory counts, manage RTVs and overall stock movement
  • Ensure accurate and efficient receipt and transfer of all goods
  • Execute well organized inventory counts
• Team Management
  • Attract and recruit successful sales associates capable of being promoted into managerial positions
  • Coach the sales team on performance, provide professional development, and nurture corporate culture
  • Motivate the sales team through the creation of a fun work environment
  • Implement RIMOWA’s clienteling practices to build each team member’s business and overall store performance
• Store Operations
  • Maintain operation of all POS functions to ensure accurate store reporting
  • Maintain store payroll in accordance with overall store budget
  • Create sales/marketing reports using Excel and Cedig.
  • Manage facilities and operational costs
  • Other ad hoc projects as determined by management
  • Merchandise the store and execute window displays in accordance with company directives for collections
  • Maintain all display fixtures, lighting and marketing material

PROFILE:

• Completion of a High School diploma or equivalent
• Must possess at least 5 years’ experience in retail management with a luxury brand
• Proven ability to drive sales from start-up, execute events and work in concert with marketing
• Talent for managing and developing a cohesive team
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holidays

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.