Client Relations Account Manager Jobs in San Ramon, CA

We are Archetype
At Archetype, you help clients think bigger, go further, and achieve more. With over 40 years of experience and 21 offices worldwide, you join a team of 650+ creative individuals turning ambitions into success.
Our people are the heart of our achievements. Whether you're starting out or a seasoned pro, if you take pride in your work and have bold ambitions, Archetype might be the place for you.
You are a creative thinker, problem solver, and storyteller. You thrive in a high-standard environment, where curiosity is encouraged, ambition celebrated, and kindness valued. As a self-motivated storyteller, you break new ground with strategic, creative campaigns. Your unique ideas and perspectives help us do our best work and make a difference in the world.
The Role
We are looking to add an Account Manager (AM) to our North American team! Account Managers are emerging company leaders who demonstrate the ability and wherewithal to deliver on our vision, performance requirements and growth projections. The role of this AM is two-fold. As a client manager, you'll act as account lead for your clients and provide daily counsel, oversee account activities and ensure our work is quality, strategic and creative. You'll partner with senior account leaders to develop strategy, and then be responsible for overseeing a team of junior staff to execute. In addition to acting as account lead, this role also requires media expertise. On your accounts, you'll focus on developing media strategy that will earn clients coverage for product/service announcements, executive visibility programs and proactive campaigns that we'll develop. In addition, you'll partner closely with junior staff to foster and grow their skill sets across your accounts.
What you offer
- 5-7 years of experience, preferably agency, working in technology (or related) environments, such as AI, cybersecurity, software, B2B and B2C
- Experience developing media strategy for media initiatives such as product announcements, proactive campaigns, executive thought leadership, etc
- Proven success earning media results for clients in business, tech and industry trade publications, with press relationships or recent coverage examples and offering counsel to clients on media strategy
- Ability to lead leading accounts or large programs and providing direct oversight of junior staff (teams of 2-4 people)
- Strong collaborator with ability and willingness to seek consensus; uniting groups of individuals together to achieve goals
- A curious, entrepreneurial spirit that will thrive in a fast-paced, collaborative environment by being proactive, always asking questions and taking a solutions-oriented approach to all work
- Champion the use of AI tools and emerging tech to enhance writing, research, and automate workflows for efficiency
- Ability to travel on a short-term basis for client and business demands
- Previous experience of coaching and managing more junior employees
- Proven record in high client satisfaction and retention levels
Why Archetype
A competitive compensation package, including:
- Annual salary of 96,000-124,000 DOE
- 401k with match
- Generous employer contributions toward insurance premiums
- Paid mental health benefits
- Paid sabbatical after every 6 years of continuous employment
- Paid short-term disability and extensive parental leave benefits
- Archetype Academy, mentorship, and other programs to support career development
- A transparent, collaborative, and inclusive working culture
We're now a Certified B Corporation in North America. As a B Corp, we're part of a global community of businesses that meet high standards of social and environmental impact. We are committed to setting a standard for other agencies by fostering a diverse, equitable, and inclusive workplace. This starts with our employees and carries into our culture and our work. We know that different ideas, backgrounds, and perspectives mean we do the best work and in turn, inclusion helps our employees go out in the world to make a difference.
If you meet some but not all of our requirements, we would still love to hear from you. We value unique backgrounds that bring new perspectives to our team, and know that many skills can be adapted or acquired. Strategic communications and marketing requires creativity and problem-solving, and we know that a diverse team of individuals with differing backgrounds brings out the best work.
Archetype is committed to setting a standard for other agencies by fostering a diverse, equitable and inclusive workplace. This starts with our employees and carries into our culture and our work. We know that different ideas, backgrounds, and perspectives mean we do the best work and in turn inclusion helps our employees go out in the world to make a difference.
Department Public Relations Locations San Francisco Remote status Hybrid Yearly salary $96,000 - $124,000 Employment type Full-time