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Client Relations Account Manager Jobs in Florida

BeloForm Craft

Junior Account Representative

Miami, FL · On-site

This position is ideal for someone who is organized, personable, eager to learn, and interested in developing valuable skills in account management, client relations, communication, and business ...

Brixton

Client Account Representative

Miami, FL · On-site

$51K - $57K/yr

... skills in client relations, account support, communication, and business operations ... Strong organizational and time-management skills * Ability to work effectively both independently ...

SNI USA Inc

Client Relations Specialist

Jacksonville, FL · On-site

$50K/yr

Position Overview We are seeking a detail-oriented and proactive Client Relations Specialist to manage key customer accounts while supporting a fast-paced sales team. This role is ideal for someone ...

Brixton Corp

Client Account Representative

Miami, FL · On-site

... skills in client relations, account support, communication, and business operations ... Strong organizational and time-management skills * Ability to work effectively both independently ...

Sri Healthcare

Client Relations Manager

Miami, FL · On-site

We are currently looking for a Client Relations Manager (CRM), for the St. Louis area. We are ... The CRM will assist in maintaining adequate inventory and par levels within assigned accounts and ...

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Client Relations Account Manager information

What is a client relations account manager?

A Client Relations Account Manager is a professional responsible for building and maintaining strong relationships with a company's clients. Their main duties include acting as the primary point of contact, addressing client needs and concerns, and ensuring client satisfaction with the company’s products or services. They often coordinate with internal teams to deliver solutions, manage client accounts, and identify opportunities for growth or upselling. Their goal is to foster long-term partnerships and help clients achieve their objectives.

What are the key skills and qualifications needed to thrive as a client relations account manager, and why are they important?

To excel as a Client Relations Account Manager, you need strong relationship-building, account management, and problem-solving skills, often supported by a degree in business or communications. Familiarity with CRM platforms like Salesforce, account management software, and data analysis tools is typically required. Exceptional communication, negotiation, and organizational abilities help you stand out in fostering client trust and resolving issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, driving account growth, and ensuring long-term business success.

What are the most common challenges faced by client relations account managers, and how can they be addressed?

Client Relations Account Managers often face the challenge of balancing multiple client accounts with diverse needs and expectations. Managing urgent client requests while maintaining a proactive approach to relationship building can be demanding. To address these challenges, strong organizational skills, clear communication, and prioritization are essential. Regular check-ins, transparent updates, and leveraging CRM tools can help streamline workflows and ensure that each client receives attentive service.

What cities in Florida are hiring for Client Relations Account Manager jobs?

Cities in Florida with the most Client Relations Account Manager job openings:

Client Relations Account Manager jobs near you

Provider Relations Account Executive (IDD)

Boca Raton, FL • On-site

Independent Living Systems
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Independent Living Systemsexternal

Full-time

Posted 13 days ago

Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Provider Relations Account Executive (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Provider Relations Account Executive (IDD) plays an essential role in fostering and maintaining strong partnerships with providers who deliver services to individuals with intellectual and developmental disabilities (IDD). The Provider Relations Account Executive (IDD) is responsible for ensuring that provider networks are robust, compliant, and aligned with organizational goals to deliver high-quality care. The Provider Relations Account Executive (IDD) involves relationship management, contract negotiation, and ongoing communication to support provider satisfaction and performance. The Provider Relations Account Executive (IDD) will collaborate closely with internal teams to address provider concerns, facilitate training, and implement process improvements. Ultimately, the Provider Relations Account Executive (IDD) drives the success of the provider network, contributing to improved outcomes for individuals served and the overall growth of the health care services organization.

Minimum Qualifications:

  • Bachelor’s degree in Health Administration, Business, Social Work, or a related field or equivalent experience.
  • Minimum of 3 years of experience in provider relations, account management, or a similar role preferably within the health care services industry.
  • Knowledge of intellectual and developmental disabilities (IDD) services and related regulatory environments.
  • Experience with Contract Management.
  • Relevant experience may substitute for educational requirement on a year-for-year basis.

Preferred Qualifications:

  • Bachelor’s degree in Health Administration, Business, Social Work, or a related field.
  • Experience working specifically with IDD provider networks or in managed care environment.
  • Familiarity with Medicaid and other public health care programs related to IDD services.
  • Advanced degree or certification in health care management or a related discipline.
  • Proficiency with provider network management software and data analytics tools.
  • Demonstrated ability to lead projects and collaborate across multidisciplinary teams.

Responsibilities:

  • Develop and maintain strong, collaborative relationships with IDD service providers to ensure network adequacy and quality standards are met.
  • Facilitate the development, negotiation, and execution of provider contracts, ensuring terms meet regulatory standards and organizational policies.
  • Monitor provider performance metrics and work with providers to implement corrective action plans when necessary.
  • Serve as the primary point of contact for all assigned providers, and as a link to various départements to address inquiries, resolve disputes, and maintain positive partnerships.. 
  • Maintain accurate records of provider interactions and follow up on outstanding issues to ensure timely resolution.
  • Collaborate with cross-functional teams including care management, compliance, and finance teams to support provider network initiatives and improve service delivery.
  • Ensure high levels of provider satisfaction by providing exceptional service and support.

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