Client Program Manager Jobs in Leesburg, OH (NOW HIRING)

We are seeking a County Manager-Adams
Adams County, OH

Hybrid Position

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The County Manager is responsible for the implementation of organizational strategies, functional management and oversight of county services. Accomplishes ISBH objectives by supervising staff, organizing resources and monitoring work process. This is typically accomplished through a combination of support, feedback, and discipline as needed.

The salary range for this position is $82,000.00 to $102,000.00 based on experience, education, and/or licensure.

Essential Functions:

• Responsibility for the overall performance of the county, including but not limited to service delivery outcomes, financial sustainability, and growth.
• Directly oversees and provides support and developmental opportunities to supervisors, providers, and other direct reports.
• Recruit, motivate, and retain a dedicated team of care providers for all programs and service lines.
• Work closely with the regional director to develop and implement operational strategies that enhance client care, client satisfaction, and mitigate health disparities.
• Monitor and analyze financial performance, identifying opportunities for cost savings and revenue growth.
• Develops annual and project budgets in collaboration with the Regional Director and the support of Subject Matter Experts and the finance department.
• Drives success and makes decisions using analytics (qualitative and quantitative data), identifies trends, develops and implements strategies to capitalize on opportunities in the county.
• Accountable for achieving and maintaining high ratings on state and federal quality measures.
• Develop and sustain relationships with key stakeholders, including clients, families, employees, referral sources, and partner or state agencies.
• Ensure consistent communication and collaboration between programs and service lines within the county.
• Manages all aspects of accessibility, effectiveness, and efficiency of service delivery that assure cost-effectiveness and sound clinical outcomes.
• Responsible for operationalizing organizational goals and maintaining a high standard of operational performance, including clinical outcomes and other targeted benchmarks.
• Mentor and motivate our collaborators and team members to serve patients and providers with compassion, resourcefulness, and exceptional attention to detail.
• Supports and motivates direct reports to accomplish both their individual professional and county goals
• Monitors policy compliance for assigned offices/providers.
• Regularly review client satisfaction scores and develop plans to improve scores.
• Manage physical assets, including reporting repair and maintenance requests, vendor management, and cleaning standards.
• Models and encourages professional behaviors, honesty, integrity, and authenticity, which reinforces culture and instills trust.
• All other duties as assigned.

Education Requirements:

• High School Diploma or GED required.
• A bachelors/masters degree in social work, education, counseling, psychology, or another related field is preferred.
• LSW/LPC, LISW/LPCC/PhD/IMFT preferred.

Experience Requirements:

• Three years of experience as a leader in a healthcare setting.
• Previous supervisory experience.
• Previous budgeting experience
• Experience working in the behavioral health field required, preferably experience working with multi-system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Strong written and verbal communication skills.
• Positive, innovative approach to problem solving.
• Presents ideas in clear, concise, understandable, and organized.
• Ability to work independently as a project leader and team member.
• Ability to relate well with others even while working at a distance or remotely.
• Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
• Excellent time management and general organization skills.
• 25% travel in the field supporting client care and county operations, or more as needed, is expected for this role.
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programs
• Experience working within Electronic Health Record systems

Demonstrated Competencies:
Action Oriented
Drives Vision and Purpose
Drives Results
Collaborates
Manages Complexity
Builds Effective Teams
Communicates Effectively
Balances Stakeholders
Builds Networks
Plans and Aligns
Cultivates Innovation

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues, including:

- Managing stress, anxiety and depression

-Improving relationships at home or work

-Getting guidance on legal and financial concerns

-Coping with occupational stress and burnout support

-Addressing substance use issue

To learn more about our organization: https://ISBH.org/

OUR VISION
Healthy people. Strong communities.

OUR MISSION
Delivering exceptional care through connection.

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope.

Collaboration - We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing - We are inclusive; we celebrate one another's strengths, and we support one another in being well.

Excellence - We demand high-quality care for those we serve and are a leader in how we care for one another as a team.

Innovation - We deeply value diversity of thought and experience, knowing it is what inspires us to stretch past where we are and reach toward what we know is possible.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

Were an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.