Client Program Manager Jobs in Basking Ridge, NJ

Company Description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people's lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment.

CoLab is a "power of one" solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Overview

The Program Manager leads the production of multi-channel projects of medium size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics.

Responsibilities

Knowledge  

• PM Technical Skills: Proficient in project managing via a flexible approach. Well-versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solver 
• SOWs: Prepares accurate statements of work, with quick turnaround time and minimal revisions.  Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort  
• Client finances: Accurately calculates cost-to-complete estimates  
• Thought Process: Regularly demonstrates critical thinking skills 
• Technology: Continuously learning technology and ability to quickly adapt to new technologies 
• Agency process: Advocate and champion of agency processes 

Strategy 

• Project Plans: Creates and manages master project plans and timelines via a cross-capability collaborative approach 
• Quality Control: Ensures team adherence to QC plan 
• Process improvement: Proactively identifies opportunities to adjust processes for efficiencies. Identifies opportunities to streamline processes and to create efficiencies and suggests alternative solutions 
• Trouble shoot:  Solution oriented. Brings problems with potential solutions to the attention of management.  
• Conflict resolution: Arbitrates team conflicts and facilitates cross-capability solutions 
• Resource allocation: Leads resource allocation discussions on the project-level with cross-capability team 
• Collaboration: Keeps team informed of changes. Communicates clearly and frequently. Leads team communication plan; monitors and adjusts as needed to ensure effective and efficient communication.  
• Project risk: Identifies and monitors project risks; leads mitigation plans 

Tactics and Execution 

• Execution: Manages production of engagements from award to completion  
• Change process: Manages change request process, identifying and documenting changes in scope 
• Internal Relationships and Team Leadership: Positive influence within department.  Develops strong and positive working relationships with other departments/ stakeholders 
• Management: May mentor and direct the activity of an Associate or Senior Associate 
• Estimates:  Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects  
• Culture: Promotes and contributes to business unit's culture and environment 
• On-boarding: On boards new team members to the brand/ agency process 

Client Relationship 

• Client process: Has intimate understanding of client processes and priorities 
• Managing expectations: Ensures that appropriate client and internal stakeholder expectations are managed 
• Communication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence (for internal team). Presents complex data or messages in a clear, succinct, compelling manner 
• Deliverables: Ensures production deliverables meet client requirements  

Qualifications

• Effective negotiation and conflict management skills 
• Computer literate, proficient in Microsoft Office 
• Microsoft Project is a plus 
• Knowledge of digital and pharma 
• Exhibits Integrity and Trust 
• Exhibits Self Development 

Education and Experience 

• Bachelors degree required 
• Demonstrates progression in level of responsibility within a professional project management environment 
• Agency or digital project experience required
• Pharmaceutical experience required
• Experience in communications or marketing environment preferred

Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. 

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.  Our benefits package includes medical coverage, dental, vision, disability, 401K,  as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Compensation Range: $59,000 - $90,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.  All your information will be kept confidential according to EEO guidelines. 

 Compensation Range: USD $59,850.00 - USD $90,620.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/8/2025.Employment Type: OTHER