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Client Manager Large Law Jobs in Utah (NOW HIRING)

... of the client lifecycle. * Manages Salesforce - with ownership of workflow, tracking, and data ... In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable ...

Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ... law. Discrimination based on any of these factors is contrary to our operating philosophy.

Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ... law. Discrimination based on any of these factors is contrary to our operating philosophy.

Client Manager- Personal Lines

Salt Lake City, UT · On-site +1

$37K - $50K/yr

Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ... law. Discrimination based on any of these factors is contrary to our operating philosophy.

... management, including significant experience with large, complex benefits accounts. * Deep ... law. Discrimination based on any of these factors is contrary to our operating philosophy.

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Client Manager Large Law information

What is a client manager large law?

Client Managers in large law firms are professionals responsible for managing and nurturing relationships with the firm's key clients. They act as the primary point of contact, ensuring client satisfaction, understanding client needs, and coordinating legal services across practice areas. Their role often includes business development, client communication, and collaborating with attorneys to deliver high-quality service. By maintaining strong client relationships, they help retain business and identify new opportunities for the firm.

What are some common challenges faced by client managers large law, and how can they effectively address them?

Client Managers in large law firms often navigate complex client portfolios, balancing the needs of high-value clients while ensuring seamless communication between legal teams and clients. They may encounter challenges such as managing multiple stakeholders, addressing urgent client concerns, and adapting to changing client expectations. To succeed, Client Managers typically develop strong organizational skills, maintain proactive communication, and foster collaborative relationships with attorneys and support staff. Leveraging client management software and regularly updating clients on case progress can also help address these challenges effectively.

What are the key skills and qualifications needed to thrive as a client manager large law, and why are they important?

To thrive as a Client Manager Large Law, you need a deep understanding of legal industry trends, client relationship management, and business development, often supported by a degree in law, business, or a related field. Familiarity with CRM software, legal technology platforms, and sometimes certifications like Certified Legal Manager (CLM) are typically required. Outstanding communication, negotiation, and problem-solving skills are crucial for building trust and navigating complex client needs. These skills ensure the delivery of high-value services, client retention, and the growth of business relationships within large law firms.

What is the difference between Client Manager Large Law vs Client Relations Specialist?

AspectClient Manager Large LawClient Relations Specialist
CredentialsLegal or business management background, relevant certificationsCustomer service or communication certifications often preferred
Work EnvironmentLarge law firms, corporate legal departmentsCorporate offices, legal service providers
Employer & Industry UsageLegal industry, law firms, corporate legal teamsLegal services, consulting firms, corporate sectors
Search & Comparison IntentUnderstanding legal client management rolesCustomer relationship roles in legal context

The main difference is that a Client Manager Large Law focuses on managing legal clients within law firms or legal departments, often requiring legal or management credentials. In contrast, a Client Relations Specialist handles client interactions and satisfaction, sometimes in legal or corporate settings, with a stronger emphasis on customer service skills.

What cities in Utah are hiring for Client Manager Large Law jobs?

Cities in Utah with the most Client Manager Large Law job openings:

Client Manager

IMA Financial Group

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago


IMA Financial Group rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

ROLE DESCRIPTION:
Manages a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support. This role serves as a primary client contact, coordinates with internal teams, and ensures compliance, documentation, and service expectations are met.
ESSENTIAL JOB DUTIES include but are not limited to:
  • Manages a dedicated Book of Business: small-to-medium volume book of primary low-complexity clients (e.g., fully insured, standard plans) with moderate service intensity and standardized service models.
  • Serves as a primary point of contact for assigned clients, supporting all phases of the client lifecycle.
  • Manages Salesforce - with ownership of workflow, tracking, and data quality for assigned BOB.
  • Provides support on and develops in all areas of the client life cycle.
  • Reviews work completed by Client Associates before delivery to clients.
  • Resolves claims, billing, and eligibility issues while coordinating with internal support teams.
  • May coach peers or guide support staff or junior team members.
  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates
  • Perform other work-related duties as assigned.
Key strengths and traits include but are not limited to:
  • Effective oral & written communication skills
  • Problem solving
  • Emotional intelligence
  • Operational excellence + process ownership
QUALIFICATIONS:
  • Active Life & Health License
  • 2+ years relevant experience
  • Technical application skills: OE guide applications, Salesforce
  • Basic + developing awareness of core market dynamics and client segments

Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We've built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
• Business Insurance Magazine - Best Places to Work in Insurance
• US Insurance Awards - Community Outreach Project of the Year
• U.S. Chamber of Commerce Citizen Awards - Best Corporate Steward finalist
• Inc. Magazine Best Workplaces
• Inc. 5000 - List of Fastest Growing Companies
• Alaska Journal of Commerce - Best Workplaces in Alaska
• Charlotte Business Journal - Best Places to Work
• Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• Connecticut Top Workplaces
• Dallas Business Journal - Best Places to Work
• Denver Business Journal - Best Places to Work
• Denver Business Journal - Fast 50
• Kansas City Business Journal - Best Places to Work
• Los Angeles Business Journal - Best Places to Work
• Puget Sound Business Journal - Washington's Best Workplaces
• Tampa Bay Times - Best Workplaces
• The Salt Lake City Tribune Top Workplaces
• Utah Business - Best Places to Work
• Wichita Business Journal - Best Places to Work
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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