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Client Logic Jobs in Toronto, ON (NOW HIRING)

Gray Matter Logic

Project Leader

Mississauga, ON · On-site

... client and company expectations. * Be able to contribute positively to all phases of the project life cycle. * Build trusting relationships with Gray Matter Logic staff and clients. * Positively ...

Fidelity International

Client Support Manager

Toronto, ON · On-site

CA$70K - CA$105K/yr

The Client Support Manager has a thorough understanding of FCC's product suite and system set-ups ... Ability to use logic and reasoning to identify the strengths and weaknesses of alternative ...

Zafin

Industry Consultant

Toronto, ON · On-site

This role defines the business rules, policies, and exception logic that AI agents must operate against, and partners with client subject-matter experts to redesign workflows for combined human and ...

Bask Health

Client Success Manager

Toronto, ON

Building logic based questionnaires (asynchronous visits) through the Bask software (if you have ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

Digital

Marketing Automation Specialist

Toronto, ON · Remote

Develop a clear migration roadmap covering data, audience lists, campaign logic, workflows, configurations, integrations, and testing. * Guide the client's technical team through the end-to-end ...

Digital

Braze Specialist

Toronto, ON · Remote

Develop a clear migration roadmap covering data, audience lists, campaign logic, workflows, configurations, integrations, and testing. * Guide the client's technical team through the end-to-end ...

Digital

Marketing Automation Specialist

Toronto, ON · Remote

Develop a clear migration roadmap covering data, audience lists, campaign logic, workflows, configurations, integrations, and testing. * Guide the client's technical team through the end-to-end ...

Digital

Braze Certified Specialist

Toronto, ON · Remote

Develop a clear migration roadmap covering data, audience lists, campaign logic, workflows, configurations, integrations, and testing. * Guide the client's technical team through the end-to-end ...

Digital

Braze Specialist

Toronto, ON · Remote

Develop a clear migration roadmap covering data, audience lists, campaign logic, workflows, configurations, integrations, and testing. * Guide the client's technical team through the end-to-end ...

Digital

Braze Certified Specialist

Toronto, ON · Remote

Develop a clear migration roadmap covering data, audience lists, campaign logic, workflows, configurations, integrations, and testing. * Guide the client's technical team through the end-to-end ...

Zafin

Agent Configuration Specialist

Toronto, ON · On-site

... logic, guardrails and human-in-the-loop controls. The role will work closely with Agent Engineers, Agent Architects, evaluation specialists and client-facing teams to move agent solutions from ...

Future Secure AI

Engagement Lead

Toronto, ON · On-site

Working directly with enterprise clients, you will translate client needs into scoped AI solutions, design AI Co-Worker logic and user experiences, and build deployment roadmaps. You will be the face ...

Forma.ai

Implementation Associate

Toronto, ON

CA$80K - CA$100K/yr

... with senior client stakeholders across a portfolio of customers * Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic ...

Forma.ai

Manager, Customer Operations

Toronto, ON

CA$115K - CA$140K/yr

... with senior client stakeholders across a portfolio of customers * Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic ...

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Client Logic information

What is a Client Logic specialist?

A Client Logic specialist is a professional who manages and optimizes the interactions and processes between a company and its clients. Their role typically involves understanding client needs, streamlining communication, and ensuring that client expectations are met efficiently. They may also use data and technology to analyze client behavior and improve overall client satisfaction. Client Logic specialists often work in customer service, account management, or business development teams to enhance the customer experience and foster long-term relationships.

What are the key skills and qualifications needed to thrive as a Client Logic specialist?

To thrive as a Client Logic Specialist, you need strong analytical skills, a background in business or client services, and experience in process optimization. Familiarity with CRM systems, data analysis tools, and workflow automation platforms is typically required. Excellent communication, problem-solving abilities, and a client-focused mindset are crucial soft skills for excelling in this role. These skills are important to efficiently manage client needs, improve service delivery, and foster long-term client relationships.

How does a Client Logic professional typically collaborate with other departments to enhance client satisfaction?

Client Logic professionals frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs comprehensively. They serve as a bridge between clients and internal stakeholders, ensuring feedback is communicated and integrated into service improvements. Regular meetings, joint projects, and collaborative problem-solving are common, requiring strong interpersonal skills and adaptability. This collaborative approach helps drive client satisfaction and loyalty, making teamwork a key aspect of the role.
Client Logic jobs near you
Infographic showing various Client Logic job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Project Leader

Mississauga, ON • On-site

Gray Matter Logic
See more jobs at Gray Matter Logicexternal

Full-time

Re-posted 10 days ago

Job description

Gray Matter Logic is growing and we offer you the opportunity to grow with us! At Gray Matter Logic, the ideal candidate will join our ambitious team, guided by our core values.

We strive to be fair in the decisions we make and the way we treat each other, while encouraging input and feedback from all of our team members. Innovation is vital to our continued growth, and we depend on each team member to take initiative and take ownership of both their own and the company's success.

Description

Are you a Project Leader looking to join an established business consulting company in the GTA? Gray Matter Logic is looking for a person to work with clients on or off site, as well as analyze their business needs.

The ideal candidate will be someone with strong skills in planning, designing and managing a project. You will be able to teach, train and empower clients and convey needs, concerns and priorities, to the software development team and the company's leadership team.  

Features

  • Assist in project estimation, forecasting and task management. 
  • Represent Gray Matter Logic values ​​effectively to clients and colleagues. 
  • Work closely with other team members, including business analysts and technical managers to ensure timely completion of work. 
  • Maintain budget awareness for all stakeholders and effectively manage project changes as necessary.
  • Act as project leader and take charge of the project. Manage the scope, budget and schedule, ensuring that projects meet client and company expectations.
  • Be able to contribute positively to all phases of the project life cycle.
  • Build trusting relationships with Gray Matter Logic staff and clients.
  • Positively represent Gray Matter Logic, customers and employees. You must demonstrate a positive attitude, even in challenging circumstances, and motivate other staff members to achieve maximum productivity. 
  • Possess the intuitive ability to identify risks, mitigate them and understand client needs.
  • Provide accurate, sincere and insightful communication.
  • Manage complex financial reports and track projects.
  • Demonstrate competence in technical and commercial matters. The ideal candidate will also have a working understanding of Linux, Excel spreadsheets, working knowledge of ERP software, and the ability to discuss business processes and perform business process mapping.
  • Demonstrate Gray Matter Logic values ​​and represent Gray Matter Logic to the best of your ability, demonstrating dedication to customer success, trustworthy and reliable completion of tasks and assignments, working with other Gray Matter Logic team members, proactively addressing issues, and avoiding errors that could affect the company or customers.
  • Demonstrate self-reliance to help solve problems efficiently and effectively.
  • Proven client-facing consulting capabilities, highly desired.
  • Become the functional link between the client and the company.

Skills

  • PMP Certification and/or Professional Project Management Certificate (preferred).
  • Experience implementing software systems (preferred).
  • Strong presentation and facilitation skills.
  • Strong verbal and written communication skills.
  • Diligent and efficient work.
  • Ability to work easily in a very fast-paced environment.

Requirements

  • Bachelor's studies (graduate). Master's studies are a plus.
  • Minimum five (5) years of project management experience using industry standard project management tools and techniques.
  • Languages: English (native), French is a plus.
  • Professional ethics.

Salary

Salary to negotiate, according to experience.

Travel

Up to 25% or as required.

Company Description

Gray Matter Logic is the world leader in successful implementation of enterprise systems and open source technologies. We are a growing company based in Mississauga, Ontario, that provides comprehensive high-tech solutions. Gray Matter Logic has offices in the US, Portugal, Mexico and Canada. Learn more about Gray Matter Logic by visiting:https://www.opensourceintegrators.com/es


“Be part of something extraordinary: join the best open source software consulting team.” We're thrilled to say we just accepted the Inc. 5000 award as one of the fastest-growing private companies: https://www.inc.com/profile/open-source-integrators


See video:

https://www.youtube.com/watch?v=OnUllaisiDA