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Client Integration Manager Jobs in Cleveland, OH

Mutual of America

Client Relationship Manager

Akron, OH · On-site +1

$65K - $90K/yr

Client Relationship Manager Location: Ohio, Indiana, Kentucky (remote) Who We Are: At Mutual of ... payroll integration, plan design enhancements, etc.) * Work closely within the regional team to ...

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Client Integration Manager information

See Cleveland, OH salary details

$62.6K

$97.2K

$120.7K

How much do client integration manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client integration manager in Cleveland, OH is $97,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $118,800.00 per year, depending on experience, location, and employer.

What does a client integration manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.

What are some common challenges a client integration manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What are the key skills and qualifications needed to thrive as a client integration manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What job categories do people searching Client Integration Manager jobs in Cleveland, OH look for?

The top searched job categories for Client Integration Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Client Integration Manager jobs?

Cities near Cleveland, OH with the most Client Integration Manager job openings:

Client Integration Manager jobs near you
Infographic showing various Client Integration Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $97,194 per year, or $46.7 per hour.

Client Integration Specialist

Quadax, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 23 days ago

Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

163rd of 245 rated software companies

Job description

Location: Middleburg Heights, OH | Hybrid – 3 days onsite per week after initial 100% onsite period (approx. 3 mos.)

Purpose: Quadax, a leader in healthcare revenue cycle management, is seeking an Integration Specialist to support custom and standardized data integrations between clients’ business applications (e.g., laboratory information system) and Quadax’s commercial revenue cycle management applications. This includes new integration builds, enhancement requests from application users, testing and troubleshooting. The Client Service Integration Specialist will collaborate closely with clients and Quadax’s PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in fulfilling and supporting the integration delivery.

Key Responsibilities:

  • General oversight of client data interfaces to Quadax Revenue Cycle Systems, including but not limited to:
    • API, real-time, and batch/SFTP data exchange coordination
    • Analysis and preliminary design of both new client interfaces and enhancements to existing interfaces
    • Documentation of business rules and functional edits for new development
    • Testing oversight and assistance
    • Request logging and maintenance for change control compliance
  • Initial review and analysis of interface-related issues
    • Perceived defect analysis – outcome vs. expectation
    • Unprocessed or missing file review (post-identification)
    • Consultation with development staff as necessary
  • Participation in new client implementation meetings as well as existing client project specific meetings for enhancements or new development
  • Client communications to support implementations and enhancement clarifications, in conjunction with Client Engagement staff
  • Coordination with Quadax staff to ensure proper project prioritization and adherence to deliverable timelines
  • All other duties as assigned

Education/Experience:

  • Bachelor’s degree in Information Technology/Management, or relevant field of study
  • Understanding of software applications and related database structures, file systems, and administrative concepts
  • Knowledge of common medical data schemas (HL7, JSON, FHIR) preferred
  • Experience in secure data exchange methods, including but not limited to SFTP, FTPS, API, VPN
  • Experience in orchestrating/configuring data transformations
  • Detail-oriented with strong organizational and multi-tasking skills
  • Experience in customer service and/or software support
  • Strong interpersonal and written communication skills
  • Analytical with strong organizational, time management and multi-tasking skills
  • Knowledge of medical billing / revenue cycle management considered a plus
  • Proficient with Microsoft Office applications.

Requirements:

Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds.

Ability to handle stress in a fast paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to make judgement decisions, grasp new ideas, and communicate with various employees and clients at all levels.

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